We can start with users@ and, if the experience is subpar, switch to
something else.
Regards
Antoine.
Le 16/03/2025 à 15:04, Weston Pace a écrit :
+1
A possible reason for hesitation is that it provides us yet another
stream that requires maintainer attention
I had been lukewarm on discussions in the past partly because of this and
partly because they cannot be "closed" and grow forever. However, I have
since learned that the latter concern is more of a feature than a bug.
Discussions are searchable and can become a wiki / FAQ for the project.
If we can redirect discussions to the ML then I think that hopefully solves
the attention problem.
So we could use users@ for that but that might be
confusing, so discussions@ or something might be better.
Why would it be confusing to use users@? I think either approach is fine
but it seems users@ might be simpler.
On Sat, Mar 15, 2025 at 9:06 AM Jacob Wujciak <assignu...@apache.org> wrote:
+1
For me the main argument is that the discoverability is much better than
the ML.
A point to note, enabling discussions requires setting a ML that they
are mirrored to. So we could use users@ for that but that might be
confusing, so discussions@ or something might be better. For rust we
used github@ for now.
Am Sa., 15. März 2025 um 16:47 Uhr schrieb Bryce Mecum <
bryceme...@gmail.com>:
I think this is a good idea.
A possible reason for hesitation is that it provides us yet another
stream that requires maintainer attention. But it also occurs to me
that a new stream of information on GitHub may be significantly more
accessible than a stream on a mailing list or third-party website (SO,
Zulip) so it may be easier for non-maintainers to help.
GitHub Discussions also offers categories and polls which may be
interesting.
On Wed, Mar 12, 2025 at 8:07 PM Sutou Kouhei <k...@clear-code.com> wrote:
Hi,
It seems that we can enable GitHub Discussions by .asf.yaml:
https://github.com/apache/infrastructure-asfyaml/blob/main/README.md#repository-features
Do we want to enable GitHub Discussions for apache/arrow?
We can use GitHub Discussions for user support like
u...@arrow.apache.org.
See also:
"[DISCUSS] Deprecate user@ in favor for github issues/discussions"
https://lists.apache.org/thread/1m2f7lzcxfplzgjhvsrv66k0d2b4ws87
FYI: apache/arrow-rs uses GitHub Discussions:
* https://github.com/apache/arrow-rs/discussions
* "[Rust] Enable GitHub discussions for Rust projects?"
https://lists.apache.org/thread/o8d50n8fv989knxcqvnhosbg4fnzdlf8
Thanks,
--
kou
