Hi,
I made a basic template for displaying ticket information when
accessing a certain path, but I am having trouble with processing the
ticket. It gives me an error "Ticket <id> does not exist" even though
there is a ticket with the id that I entered. What I did in my api,
after matching the request, in the process_request method was
something like this:
data = {'ticket': model.Ticket(self.env, ticket_id)}, where ticket_id
is the id of the req argument.
I have checked if the matching does indeed find the correct id, and it
does. I have looked through the other Bloodhound APIs but I found no
clue that could help me determine the cause of my error. If anyone
encountered this error before and knows what might be causing it, can
you please help me? I might be missing something or I might have
misunderstood some concepts.
Thanks,
Antonia
