Github user neykov commented on a diff in the pull request:
https://github.com/apache/brooklyn-docs/pull/73#discussion_r65199020
--- Diff: guide/ops/troubleshooting/detailed-support-report.md ---
@@ -0,0 +1,39 @@
+---
+layout: website-normal
+title: Detailed Support Report
+toc: /guide/toc.json
+---
+
+If you wish to send a detailed report, then depending on the nature of the
problem, consider
+collecting the following information.
+
+See [Brooklyn Slow or Unresponse](slow-unresponsive.html) docs for details
of these commands.
+
+{% highlight bash %}
+BROOKLYN_HOME=/home/users/brooklyn/apache-brooklyn-0.9.0-bin
+BROOKLYN_PID=$(cat $BROOKLYN_HOME/pid_java)
+REPORT_DIR=/tmp/brooklyn-report/
+
+uname -a > ${REPORT_DIR}/uname.txt
+df -h > ${REPORT_DIR}/df.txt
+cat /proc/cpuinfo > ${REPORT_DIR}/cpuinfo.txt
+cat /proc/meminfo > ${REPORT_DIR}/meminfo.txt
+ulimit -a > ${REPORT_DIR}/ulimit.txt
+top -n 1 -b > ${REPORT_DIR}/top.txt
+lsof -p ${BROOKLYN_PID} > ${REPORT_DIR}/lsof.txt
+netstat -an > ${REPORT_DIR}/netstat.txt
+
+jmap -histo:live $BROOKLYN_PID > ${REPORT_DIR}/jmap-histo.txt
+jmap -heap $BROOKLYN_PID > ${REPORT_DIR}/jmap-heap.txt
+for i in {1..10}; do
+ jstack ${BROOKLYN_PID} > ${REPORT_DIR}/jstack.${i}.txt
+ sleep 1
+done
+tar czf brooklyn-report.tgz ${REPORT_DIR}
+{% endhighlight %}
+
+Also consider providing your log files and persisted state, though extreme
care should be taken if
--- End diff --
Alternatively could include "grep 'brooklyn gc' cloudsoft-amp.debug.log`
which won't contain any sensitive information but will provide useful feedback
on the memory pressure of the heap.
---
If your project is set up for it, you can reply to this email and have your
reply appear on GitHub as well. If your project does not have this feature
enabled and wishes so, or if the feature is enabled but not working, please
contact infrastructure at [email protected] or file a JIRA ticket
with INFRA.
---
