On 11 April 2013 15:11, Joe Brockmeier <j...@zonker.net> wrote: > > I'm against a policy of never assigning tickets, but it shouldn't be the > norm for one set of folks to triage tickets and assign them to another > set of folks.
Me too. We should establish: a) A rule that we avoid ticket assignment by default, and b) A clear set of exceptions to that rule... -- NS
