Hi all,

This mail is intended to be blameless. We need to learn something from it. 
That's why I left out who exactly did what because it’s not relevant. There are 
multiple examples but it's about the why. Let's learn from this without blaming 
anyone.

We know we need automated testing. We have integration tests, but we are unable 
to run all of them on any Pull Request we receive. If we would have that in 
place, it'd be much easier to spot errors, regression and so on. It'd also be 
more rewarding to write more tests.

Unfortunately we're not there yet. So, we need to do something else instead 
until we get there. If we do nothing, we know we have many issues because a 
master that breaks on a regular basis is the most frustrating things. We said 
we'd use Pull Requests with at least two humans to review and give their OK for 
a Pull Request. In the form of LGTM: Looks Good To Me. Ok, so the LGTMs are 
there because we have no automated testing. Keep that in mind. You are supposed 
to replace automated testing until it's there.

Since we do this, master got a lot more stable. But every now and then we still 
have issues. Let's look at how we do manual reviews. Again, this is not to 
blame anyone. It's to open our eyes and make us realise what we're doing and 
what results we get out of that.


Example Pull Request #784: 
Title: CLOUDSTACK-8799 fixed the default routes

That's nice, it has a Jira id and a short description (as it should be).

The first person comes along and makes a comment:
"There was also an issue with VPC VRs" ... "Have you seen this issue? Does your 
change affects the VPC VR (single/redundant)?"

Actually a good question. Unfortunaly there comes no answer. After a reminder, 
it was promised to do tests against VPC networks. Great!

The Jenkins builds both succeed and also Travis is green. But how much value 
does this have? They have the impression to do automated testing, and although 
you could argue they do, it's far from complete. If it breaks, you know you 
have an issue. But it doesn’t work the other way around.

Back to our example PR. In the mean time, another commit gets pushed to it: 
"CLOUDSTACK-8799 fixed for vpc networks." But if you look at the Jira issue, 
you see it is about redundant virtual routers. The non-VPC ones. So this is 
vague at best. But a reviewer gives a LGTM because the person could create a 
VPC. That doesn't have anything to do with the problem being fixed in this PR 
nor with the comments made earlier. But, at least the person said what he did 
and we should all do that. What nobody knew back then, was that this broke the 
default route on VPCs.

Then something strange happens: the two commits from the PR end up on master as 
direct commits. With just one LGTM and no verification from the person 
commenting about the linked issue. This happened on Friday September 11th. 

That day 21 commits came in, from 7 Pull Request and unfortunately also from 
some direct commits. We noticed the direct commits and notified the list 
(http://cloudstack.markmail.org/message/srmszloyipkxml36). As a lot came in at 
the same time, it was decided not to revert them. Looking back, we should have 
done it.

From this point on, VPCs were broken as they wouldn't get a default route. So, 
no public internet access from VMs in VPC tiers, no VPNs working, etc. This was 
mentioned to the list on Thursday September 15th, after some chats and 
debugging going on over the weekend 
(http://cloudstack.markmail.org/message/73ulpu4p75ex24tc)

Here we are, master is broken functionality wise and new Pull Requests come in 
to fix blockers. But we cannot ever test their proper working, because VPCs are 
broken in master and so also in the PRs branched off of it. With or without 
change in the PR. 

It starts to escalate as the days go by.

I’ll leave out the bit on how this frustrated people. Although it’s good to 
know we do not want to be in this situation.

Eventually Wilder and I spent an evening and a day working on a branch where we 
loaded 7 PRs on top of each other (all VR related) only to find the VPC is 
still broken. It allowed us to zoom in and find the default route was missing 
again. We said it worked 3 weeks before, because the same tests that succeeded 
then, now were broken. We had already fixed this in PR #738 on August 25 so 
were sure about it.

After some digging we could trace it back to Pull Request #784. Imagine the 
feeling seeing your own comment there mentioning the previous issue on the 
default gateways. Fair to say our human review process clearly failed here. 
Many many hours were spent on this problem over the past two weeks. Could we 
have prevented this from happening? I think so, yes.


This example clearly shows why:

- we should use Pull Requests
  It made the change visible: Great!

- we do reviews and ask for feedback
  We got feedback and questions: Also great!

- we should always respond to feedback and verify it is resolved, before merging
  We need to improve here. Even with two reviewers that say LGTM, we should 
still address any feedback before merging.

- we should have two humans doing a review
  We need to improve here as well. Not one reviewer, we need two. Really.

- we need to document why we say LGTM. 
  Another improvement. It’s nice to say LGTM, but a review of only 4 characters 
and nothing more is useless. We need to know what was tested and how. Test 
results, screen shots or anything that shows what's been verified. If you only 
reviewed the code, also fine but at least say that. Then the next reviewer 
should do another type of review to get the comlete picture. Remember you're 
replacing automated testing!

- we should always merge Pull Requests
  We made it easy, merging is the de facto standard, and it has even more 
benefits. You can trace commits back to their Pull Request (and find all 
comments and discussion there: saves time, trust me). It also allows for easier 
reverting of a Pull Request. We’ll see even more benefits once 4.7 is there. 
Although the intentions to merge the Pull Request were there, it still didn't 
happen. We should always check before we push. As a committer we just need to 
be sure.

- we need automated testing!
  The sooner the better. It’s all about the missing automated testing. After 
4.6, we all need to focus on this. Saves a lot of time. And frustrations.



We're doing final testing on PR #887 and will merge it soon. From that point on 
we can look into new issues. Be aware that any PR out there that was created 
after September 10 needs to be rebased with current master (when #887 is 
merged). Without that, no serious testing can be done.

Let's be careful what to land on master. I'll only be merging Pull Requests 
that have had proper reviews with information on what was tested. At least one 
reviewer needs to actually verify it works (and show the rest of us). We simply 
cannot assume it will work.

If we do this, I think we can start resolving the remaining blockers one-by-one 
and go into the first RC round. Please help out where you can so we can make 
this a success together. Thanks!

Looking forward to the day we have our automated testing in place ;-)

Regards,
Remi

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