since basic network connectivity (ping failures) was down between mgmts and nodes (and SSVM on it) - I would point my finger to your networking equipment - i.e. I expect zero problems with ACS (since pings fail).
Let us know how it goes. Andrija On Thu, 25 Jul 2019 at 16:04, Rakesh v <[email protected]> wrote: > Yes I was monitoring it continuously. Below are the steps which I was > doing when issue happened > > > 1. Ping from MGT server to ssvm > 2. Ping from ssvm to secondary storage ip > 3. Ping from ssvm to public IP like 8.8.8.8 > 4. Ping from MGT server to node in which ssvm was running > > > Out of all these, the ping drops were observed from MGT server to ssvm and > mgt server to nodes. Basically all nodes lost connection. Then it recovered > itself after 1 minute. > > > Sent from my iPhone > > > On 25-Jul-2019, at 3:48 PM, Andrija Panic <[email protected]> > wrote: > > > > Can you observe the status of SSVM (is it > UP/Connecting/Disconnected/Down) > > while you have issues? > > > > I would advise checking your Secondary Storage itself - and also running > > the SSVM diagnose script /usr/local/cloud/systemvm/ssvm-check.sh - > observe > > if any errors with NFS or others. > > > > Lastly - and don't laugh - check that you don't have issues with > networking > > equipment (some of us had VEEEERY strange issues in connectivity some > years > > ago with crappy QCT/Quanta Switches in MLAG setup) > > > > Andrija > > > >> On Thu, 25 Jul 2019 at 15:42, Rakesh v <[email protected]> > wrote: > >> > >> Yes I have set the ip's of the three MGT servers in the "host" field > >> > >> Sent from my iPhone > >> > >>> On 25-Jul-2019, at 2:14 PM, Pierre-Luc Dion <[email protected]> > wrote: > >>> > >>> Do you have a load balancer in front of cloudstack? Did you set the > >> global > >>> settings "host" to the ip of the mgmt server? > >>> > >>> > >>> Le jeu. 25 juill. 2019 03 h 24, Rakesh Venkatesh < > >> [email protected]> > >>> a écrit : > >>> > >>>> Hello People > >>>> > >>>> > >>>> I have a strange issue where mgt server times out to send a command to > >>>> secondary storage VM every hour and because of this UI won't be > >> accessible > >>>> for a short duration of time. Sometimes I have to restart mgt server > to > >> get > >>>> it back to working state and sometimes I don't need to restart it. I > >> also > >>>> see some exceptions while fetching the storage stats. > >>>> > >>>> > >>>> The log says secondary storage VM is lagging behind mgt server in ping > >> and > >>>> it sends a disconnect message to other components. Can you let me know > >> how > >>>> to troubleshoot this issue? I destroyed the secondary storage VM but > the > >>>> issue still persists. I checked the date/time on the mgt server and > SSVM > >>>> and they are same. This is happening for quite a few days now. Below > are > >>>> the logs > >>>> > >>>> > >>>> > >>>> 2019-07-25 04:01:22,769 INFO [c.c.a.m.AgentManagerImpl] > >>>> (AgentMonitor-1:ctx-c33dbe74) (logid:5442158c) Found the following > >> agents > >>>> behind on ping: [183] > >>>> 2019-07-25 04:01:22,775 WARN [c.c.a.m.AgentManagerImpl] > >>>> (AgentMonitor-1:ctx-c33dbe74) (logid:5442158c) Disconnect agent for > >>>> CPVM/SSVM due to physical connection close. host: 183 > >>>> 2019-07-25 04:01:22,778 INFO [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Host 183 is > >> disconnecting > >>>> with event ShutdownRequested > >>>> 2019-07-25 04:01:22,781 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) The next status of > agent > >>>> 183is Disconnected, current status is Up > >>>> 2019-07-25 04:01:22,781 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Deregistering link for > >> 183 > >>>> with state Disconnected > >>>> 2019-07-25 04:01:22,781 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Remove Agent : 183 > >>>> 2019-07-25 04:01:22,781 DEBUG [c.c.a.m.ConnectedAgentAttache] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Processing Disconnect. > >>>> 2019-07-25 04:01:22,782 DEBUG [c.c.a.m.AgentAttache] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Seq > >>>> 183-7541559051008607242: Sending disconnect to class > >>>> com.cloud.agent.manager.SynchronousListener > >>>> 2019-07-25 04:01:22,782 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: > com.cloud.hypervisor.xenserver.discoverer.XcpServerDiscoverer > >>>> 2019-07-25 04:01:22,782 DEBUG [c.c.u.n.NioConnection] > >>>> (pool-2-thread-1:null) (logid:) Closing socket Socket[addr=/ > >> 172.30.32.16 > >>>> ,port=38250,localport=8250] > >>>> 2019-07-25 04:01:22,782 DEBUG [c.c.a.m.AgentAttache] > >>>> (StatsCollector-2:ctx-b55657a9) (logid:dafc4881) Seq > >>>> 183-7541559051008607242: Waiting some more time because this is the > >> current > >>>> command > >>>> 2019-07-25 04:01:22,782 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: > com.cloud.hypervisor.hyperv.discoverer.HypervServerDiscoverer > >>>> 2019-07-25 04:01:22,783 DEBUG [c.c.a.m.AgentAttache] > >>>> (StatsCollector-2:ctx-b55657a9) (logid:dafc4881) Seq > >>>> 183-7541559051008607242: Waiting some more time because this is the > >> current > >>>> command > >>>> 2019-07-25 04:01:22,783 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.deploy.DeploymentPlanningManagerImpl > >>>> 2019-07-25 04:01:22,783 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.network.security.SecurityGroupListener > >>>> 2019-07-25 04:01:22,783 INFO [c.c.u.e.CSExceptionErrorCode] > >>>> (StatsCollector-2:ctx-b55657a9) (logid:dafc4881) Could not find > >> exception: > >>>> com.cloud.exception.OperationTimedoutException in error code list for > >>>> exceptions > >>>> 2019-07-25 04:01:22,783 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: > org.apache.cloudstack.engine.orchestration.NetworkOrchestrator > >>>> 2019-07-25 04:01:22,783 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.vm.ClusteredVirtualMachineManagerImpl > >>>> 2019-07-25 04:01:22,783 WARN [c.c.a.m.AgentAttache] > >>>> (StatsCollector-2:ctx-b55657a9) (logid:dafc4881) Seq > >>>> 183-7541559051008607242: Timed out on null > >>>> 2019-07-25 04:01:22,783 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.storage.listener.StoragePoolMonitor > >>>> 2019-07-25 04:01:22,784 DEBUG [c.c.a.m.AgentAttache] > >>>> (StatsCollector-2:ctx-b55657a9) (logid:dafc4881) Seq > >>>> 183-7541559051008607242: Cancelling. > >>>> 2019-07-25 04:01:22,784 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.storage.secondary.SecondaryStorageListener > >>>> 2019-07-25 04:01:22,784 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.network.SshKeysDistriMonitor > >>>> 2019-07-25 04:01:22,785 DEBUG [o.a.c.s.RemoteHostEndPoint] > >>>> (StatsCollector-2:ctx-b55657a9) (logid:dafc4881) Failed to send > command, > >>>> due to Agent:183, com.cloud.exception.OperationTimedoutException: > >> Commands > >>>> 7541559051008607242 to Host 183 timed out after 3600 > >>>> 2019-07-25 04:01:22,785 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: > com.cloud.network.router.VpcVirtualNetworkApplianceManagerImpl > >>>> 2019-07-25 04:01:22,785 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.storage.download.DownloadListener > >>>> > >>>> > >>>> > >>>> > >>>> 2019-07-25 04:01:22,785 ERROR [c.c.s.StatsCollector] > >>>> (StatsCollector-2:ctx-b55657a9) (logid:dafc4881) Error trying to > >> retrieve > >>>> storage stats > >>>> com.cloud.utils.exception.CloudRuntimeException: Failed to send > command, > >>>> due to Agent:183, com.cloud.exception.OperationTimedoutException: > >> Commands > >>>> 7541559051008607242 to Host 183 timed out after 3600 > >>>> at > >>>> > >>>> > >> > org.apache.cloudstack.storage.RemoteHostEndPoint.sendMessage(RemoteHostEndPoint.java:133) > >>>> at > >>>> > >>>> > >> > com.cloud.server.StatsCollector$StorageCollector.runInContext(StatsCollector.java:1139) > >>>> at > >>>> > >>>> > >> > org.apache.cloudstack.managed.context.ManagedContextRunnable$1.run(ManagedContextRunnable.java:49) > >>>> at > >>>> > >>>> > >> > org.apache.cloudstack.managed.context.impl.DefaultManagedContext$1.call(DefaultManagedContext.java:56) > >>>> at > >>>> > >>>> > >> > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.callWithContext(DefaultManagedContext.java:103) > >>>> at > >>>> > >>>> > >> > org.apache.cloudstack.managed.context.impl.DefaultManagedContext.runWithContext(DefaultManagedContext.java:53) > >>>> at > >>>> > >>>> > >> > org.apache.cloudstack.managed.context.ManagedContextRunnable.run(ManagedContextRunnable.java:46) > >>>> at > >>>> > java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) > >>>> at > >> java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308) > >>>> at > >>>> > >>>> > >> > java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180) > >>>> at > >>>> > >>>> > >> > java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294) > >>>> at > >>>> > >>>> > >> > java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) > >>>> at > >>>> > >>>> > >> > java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) > >>>> at java.lang.Thread.run(Thread.java:748) > >>>> 2019-07-25 04:01:22,786 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.consoleproxy.ConsoleProxyListener > >>>> 2019-07-25 04:01:22,789 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.storage.LocalStoragePoolListener > >>>> 2019-07-25 04:01:22,789 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.storage.upload.UploadListener > >>>> 2019-07-25 04:01:22,790 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.capacity.StorageCapacityListener > >>>> 2019-07-25 04:01:22,790 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.capacity.ComputeCapacityListener > >>>> 2019-07-25 04:01:22,790 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.network.SshKeysDistriMonitor > >>>> 2019-07-25 04:01:22,791 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: com.cloud.network.router.VirtualNetworkApplianceManagerImpl > >>>> 2019-07-25 04:01:22,791 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: > >>>> com.cloud.network.NetworkUsageManagerImpl$DirectNetworkStatsListener > >>>> 2019-07-25 04:01:22,791 DEBUG [c.c.n.NetworkUsageManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Disconnected called on > >> 183 > >>>> with status Disconnected > >>>> > >>>> > >>>> > >>>> > >>>> 2019-07-25 04:01:22,791 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: > com.cloud.agent.manager.AgentManagerImpl$BehindOnPingListener > >>>> 2019-07-25 04:01:22,791 DEBUG [c.c.a.m.AgentManagerImpl] > >>>> (AgentTaskPool-1:ctx-66de2057) (logid:841d2a63) Sending Disconnect to > >>>> listener: > com.cloud.agent.manager.AgentManagerImpl$SetHostParamsListener > >>>> 2019-07-25 04:01:22,791 DEBUG [c.c.h.Status] > >> (AgentTaskPool-1:ctx-66de2057) > >>>> (logid:841d2a63) Transition:[Resource state = Enabled, Agent event = > >>>> ShutdownRequested, Host id = 183, name = s-2775-VM] > >>>> > >>>> > >>>> > >>>> -- > >>>> Thanks and regards > >>>> Rakesh venkatesh > >>>> > >> > > > > > > -- > > > > Andrija Panić > -- Andrija Panić
