What we need is simplicity in the workflow.
Simplify the workflow, tuning the simplicity to those people that are more likely to write, and content will start flowing in (as the wiki shows very well).
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So I think that there is a third criteria we have to integrate in our design of a better documentation system : of course adapting it to users and to potential writers is essential, but let's not forget to integrate document type in the process.
I agree toatlly with the both of you. This is why I advocate Daisy + Cocoon. Daisy can handle binday files, Forrest can publish them seemlessly in the main site.
I see Stefano's call for "get it done", expect a simple demo tonight (GMT).
Ross
