I agree, some of the emails look just like spam, others look proper help
requests.

We have replied several of these emails, with details on how to contribute
and the next steps, but unfortunately none (AFAIK) of the responses has
received feedback or has been continued.

Often one of the very first steps we mention is to subscribe to a project
mailing list and start participating, and I guess that might be some kind
of "too much" for someone that just wants to fix some websites, etc. I
understand newcomers willing to help not seeing value in that, initially.
It is legit to ask, as that is how the ASF works, and it is how communities
communicate and the channel they use to operate, so helping a
project/community would need interaction in the mailing list at some point,
but perhaps it could just not be the very first step for a contributor
(although highly recommended).

Honestly, the feedback and engagement loop of the help wanted system could
be improved, but Idespite having thought about it I haven't had yet any
good idea to bring to this list.

Suggestions (and even more patches) are very welcome!

I.

On 28 April 2018 at 15:58, Julian Foad <jul...@foad.me.uk> wrote:

> In the past 16 days I have seen 11 "Help with task: ..." emails arrive on
> this list,  but no mention of a response.
>
> These are, I suppose, sent by people clicking on our "mailto" links on
> pages such as https://helpwanted.apache.org/task.html?24ee9dd8
>
> The first two looked like spam, the later ones looked more likely genuine.
>
> Is anyone responding to them?
>
> - Julian
>
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