Hi Sean, 

Thanks for reaching out, the password and username is right, it has been 2-3 
days now since I have been struggling with it. There are no special characters 
anywhere, which is why I am sure if there is something else happening. 

The steps that I am following are: 

- update the runctakescvd.bat and runctakescpe.bat java commands as mentioned 
in the install guide
- added the username password and vendor information in the resource.xml

Anything else that I am missing? 

Ritika 



-----Original Message-----
From: Finan, Sean <sean.fi...@childrens.harvard.edu> 
Sent: Wednesday, July 18, 2018 11:10 PM
To: dev@ctakes.apache.org
Subject: Re: Re: Cannot authenticate license on REST API TRACKING:000308016 
[EXTERNAL]

Hi Ritika,

It is a little easier to start the clinical pipeline as outlined here:
https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcwiki.apache.org%2Fconfluence%2Fdisplay%2FCTAKES%2FDefault%2BClinical%2BPipeline&amp;data=02%7C01%7C%7C032497f07be34e9a6b3908d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675328259370278&amp;sdata=Kr6BVnysDEBAOtmGdQ2g32VyEzUI9ALeIDjMxMZEziQ%3D&amp;reserved=0

One thing that may cause problems would be a space or special character in the 
username or password.  Even if it is valid for the umls browser it may not go 
across the wire from ctakes properly.  If that is the case then please log a 
jira item and provide a username or password formatted like yours (but not 
yours). 
https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fissues.apache.org%2Fjira%2Fprojects%2FCTAKES&amp;data=02%7C01%7C%7C032497f07be34e9a6b3908d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675328259370278&amp;sdata=%2FkHBBB%2FpKzdtuTPYFMXh7XfBDyDc5Quru3lfmkHKn%2FE%3D&amp;reserved=0

Sean
________________________________________
From: Jain, Ritika <ritika.j...@philips.com>
Sent: Wednesday, July 18, 2018 1:13 PM
To: dev@ctakes.apache.org
Subject: FW: Re: Cannot authenticate license on REST API TRACKING:000308016 
[EXTERNAL]

Hi,

I am running into issue while following the user installation manual i.e. 
running the CVD Debugger with Fast Annotator.

It keeps saying that the UMLS user is invalid but  as the email confirms below 
that the user I am using is indeed valid. I am following the exact steps as 
mentioned in the user install guide 
https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__cwiki.apache.org_confluence_display_CTAKES_cTAKES-2B4.0-2BUser-2BInstall-2BGuide%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3DlORPr0LqRFrzX1VLCOtSG_HO6PQBUu5BEy7pTPZd4Kg%26e&amp;data=02%7C01%7C%7C032497f07be34e9a6b3908d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675328259370278&amp;sdata=6xFM48A8dJgiGf9NwDSEVaTKh%2FxVdd3lq%2FbqHWozEIg%3D&amp;reserved=0=

Please help!

Regards,
Ritika Jain
Philips Healthcare
India

From: NLM Support <nlm-supp...@nlm.nih.gov>
Sent: Wednesday, July 18, 2018 8:38 PM
To: Jain, Ritika <ritika.j...@philips.com>
Subject: RE: Re: Cannot authenticate license on REST API TRACKING:000308016

Hi Ritika,

That endpoint (documented here: 
https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__uts.nlm.nih.gov_help_license_validateumlsuserhelp.html%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3DuO0nsPPev-ybnYKedCLy_4HwS1GZsf7u-8H5w2UOyek%26e&amp;data=02%7C01%7C%7C032497f07be34e9a6b3908d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675328259370278&amp;sdata=kRL2rxurzA6WxsuiSYm9zRwvVeaMAys3dXFcbR1y%2BZc%3D&amp;reserved=0=)
 is not meant for end users, so it will not work with your license code and 
username.

I can confirm that your account is active, so everything should be okay on our 
end. You can check your username and password by logging in here: 
https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__utslogin.nlm.nih.gov_cas_login-3Fservice-3Dhttps-3A__uts.nlm.nih.gov-3A443__j-5Fspring-5Fcas-5Fsecurity-5Fcheck%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3DgKSa_R22LhzzLZz5-fa4N9IEVxx4Uf4uJyZBUN_VRbM%26e&amp;data=02%7C01%7C%7C032497f07be34e9a6b3908d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675328259370278&amp;sdata=cCwMvTWY0PBffEfcfzms%2FvVUNpEMIwPIXKyu5RcnMR0%3D&amp;reserved=0=.

Is cTakes giving you an error message?

You may want to check the cTakes listserv or post a question there: 
https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__ctakes.markmail.org_search_-3Fq-3D%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3DScvuxE1X4cNPsM6nOy3KU6DkFlRZOYtl_lZKqujqL0s%26e&amp;data=02%7C01%7C%7C032497f07be34e9a6b3908d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675328259370278&amp;sdata=RvuU4Bl8wAWRY03qe%2BSR7DBA4qid6F4f%2FvZzcI7%2FwUE%3D&amp;reserved=0=

Regards,
UMLS Support



------------------- Original Message -------------------
From: Ritika Jain
Received: Tue Jul 17 2018 21:03:59 GMT-0400 (Eastern Daylight Time)
To: Inbound - NLM Support
Subject: Re: Cannot authenticate license on REST API TRACKING:000308016 Hello,

I did follow instructions on ctakes and it didn't work, then I tried hitting 
the API using postman tool to validate user and it still did not work. Please 
check the attachment from previous email.

I am not able to validate my user for umls

 -
Regards, Ritika

> On 18-Jul-2018, at 2:44 AM, NLM Support 
> <nlm-supp...@nlm.nih.gov<mailto:nlm-supp...@nlm.nih.gov>> wrote:
>
> Thank you for your question. Keep in mind that we are not involved 
> with the development or support of cTakes, but I looked at the cTakes 
> install instructions, and it looks like there is a section called "Add 
> UMLS Access Rights." See: 
> https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furl
> defense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__cwiki.apache.org_con
> fluence_display_CTAKES_cTAKES-2B4.0-2BUser-2BInstall-2BGuide-23cTAKES4
> .0UserInstallGuide-2DInstallcTAKES%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69
> zy_3xhKwEW14JZMSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f
> 7d4gTao%26m%3DfQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3DGz_jYo
> HtOmQ9Ji9M5Qc9WpSGMc4hY31D8wgpyw7Z7Sg%26e&amp;data=02%7C01%7C%7C032497
> f07be34e9a6b3908d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%
> 7C636675328259370278&amp;sdata=MzKn9VYLVc2Q4sTOcHVB2RYEmts%2BlYzR3Stcd
> 0ko4J4%3D&amp;reserved=0=<https://emea01.safelinks.protection.outlook.
> com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttp
> s-3A__emea01.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F
> -252Fcwiki.apache.org-252Fconfluence-252Fdisplay-252FCTAKES-252FcTAKES
> -252B4.0-252BUser-252BInstall-252BGuide-2523cTAKES4.0UserInstallGuide-
> 2DInstallcTAKES-26data-3D02-257C01-257C-257C65eb59d48e304bac81a508d5ec
> c03bba-257C1a407a2d76754d178692b3ac285306e4-257C0-257C0-257C6366752327
> 34902490-26sdata-3Dt8VxdpyU4oQSs-252BQ-252BEiualeDiduL3CVy6TNwCxGuUepo
> -253D-26reserved-3D0%26d%3DDwIFAg%26c%3DqS4goWBT7poplM69zy_3xhKwEW14JZ
> MSdioCoppxeFU%26r%3Dfs67GvlGZstTpyIisCYNYmQCP6r0bcpKGd4f7d4gTao%26m%3D
> fQiwb4h2SxUTGfMyinBlOo9wdbQdJuM3zugwflzf1F8%26s%3Db7GIdzOERcp1A-Ioqzfg
> OquTNS4eHafapV38nNPgO2o%26e&amp;data=02%7C01%7C%7C032497f07be34e9a6b39
> 08d5ecd6787f%7C1a407a2d76754d178692b3ac285306e4%7C0%7C0%7C636675328259
> 370278&amp;sdata=dV2O8pWa7ZLBwXo3LCMbtyiGmurSyHqzrKiVjdaDzjo%3D&amp;re
> served=0=>
>
> See if that helps. It looks like the only information that is required is 
> your username and password. Please let us know if you have questions.
>
> Regards,
> UMLS Support
>
>
> ****
>
> Case Information:
> Case #: CAS-241505-Y9C4L8
>
> Summary: Cannot authenticate license on REST API
>
> Details: Hello,
>
> I am trying to validate the license as part of Apache cTAKES and keep getting 
> false in response.
>
> I have tried to use it with postman also an still does not work, 
> attachment has the request from postman
>
> Regards
> Ritika Jain
> Philips Healthcare
> India
>
> Case Created: 7/17/2018

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