dosubot[bot] commented on issue #7893:
URL: 
https://github.com/apache/incubator-devlake/issues/7893#issuecomment-2287256093

   <!-- Answer -->
   To resolve the error "subtask Clone Git Repo ended unexpectedly Wraps: (2) 
git exit error Error types: (1) *hintdetail.withDetail (2) *errors.errorString" 
and successfully add your repository, follow these steps:
   
   1. **Check Proxy Settings**: Ensure that the proxy settings are correctly 
configured if you are using a proxy. Verify that the `taskData.Options.Proxy` 
is set correctly.
   
   2. **Verify Private Key Handling**: If you are using SSH with a private key, 
ensure that the private key and passphrase are correctly handled. The code 
creates a temporary file for the private key and sets the appropriate 
permissions. Ensure that this process is not failing.
   
   3. **Check Git Command Execution**: Ensure that the `execGitCommand` and 
`execGitCommandIn` functions are correctly handling the git commands and their 
environment. Verify that the commands are correctly formed and that the 
environment variables are set properly.
   
   4. **Handle Shallow Clone Issues**: Ensure that the `--depth=1` and 
`--shallow-since` options are used correctly if you are performing a shallow 
clone.
   
   Additionally, ensure that the `CloneGitRepo` function in the 
`CloneGitRepoMeta` subtask is correctly implemented. Here is the relevant part 
of the code:
   
   ```go
   func CloneGitRepo(subTaskCtx plugin.SubTaskContext) errors.Error {
       taskData, ok := subTaskCtx.GetData().(*parser.GitExtractorTaskData)
       if (!ok) {
           panic("git repo reference not found on context")
       }
       op := taskData.Options
       storage := store.NewDatabase(subTaskCtx, op.RepoId)
       var err errors.Error
       logger := subTaskCtx.GetLogger()
   
       // temporary dir for cloning
       localDir, e := os.MkdirTemp("", "gitextractor")
       if e != nil {
           return errors.Convert(e)
       }
   
       // clone repo
       repoCloner := parser.NewGitcliCloner(subTaskCtx)
       err = repoCloner.CloneRepo(subTaskCtx, localDir)
       if err != nil {
           if errors.Is(err, parser.ErrNoData) {
               taskData.SkipAllSubtasks = true
               return nil
           }
           return err
       }
       if repoCloner.IsIncremental() {
           storage.SetIncrementalMode(repoCloner.IsIncremental())
       }
       // We have done comparison experiments for git2go and go-git, and the 
results show that git2go has better performance.
       var repoCollector parser.RepoCollector
       if *taskData.Options.UseGoGit {
           repoCollector, err = parser.NewGogitRepoCollector(localDir, 
op.RepoId, storage, logger)
       } else {
           repoCollector, err = parser.NewLibgit2RepoCollector(localDir, 
op.RepoId, storage, logger)
       }
       if err != nil {
           return err
       }
   
       // inject clean up callback to remove the cloned dir
       cleanup := func() {
           _ = os.RemoveAll(localDir)
       }
       if e := repoCollector.SetCleanUp(cleanup); e != nil {
           return errors.Convert(e)
       }
   
       // pass the collector down to next subtask
       taskData.GitRepo = repoCollector
       subTaskCtx.TaskContext().SetData(taskData)
       return nil
   }
   ```
   
   ### Additional Troubleshooting Steps
   
   1. **Self-Signed Certificates**: If you are using a private GitLab server 
with a self-signed certificate, add your root CA to the `devlake` container. 
Mount your `rootCA.crt` into the container and update the CA certificates.
   
       Example for `docker-compose`:
       ```yaml
       devlake:
         image: apache/devlake:v...
         ...
         volumes:
           ...
           - 
/path/to/your/rootCA.crt:/usr/local/share/ca-certificates/rootCA.crt
         command: [ "sh", "-c", "update-ca-certificates; lake" ]
         ...
       ```
   
   2. **Upgrade to Latest Version**: Consider upgrading to the latest version 
of DevLake (v0.15.x or later) as some bugs have been fixed in newer versions.
   
   3. **Check Token Permissions**: Ensure that your access token has the 
necessary permissions. If your account is protected by organization SAML 
enforcement, make sure you've authorized the token using SSO.
   
   4. **Error Code 403**: If you encounter an error with the status code 403, 
it is usually caused by the permission of your tokens. Ensure you are using a 
supported authentication method and that your token has the necessary 
permissions.
   
   5. **Error Code 429**: If you encounter an error with the status code 429, 
it is usually caused by rate limiting. Enable `fixed rate limit` in the GitLab 
connection and lower the API rates to 2,000. If it works, you can try 
increasing the rates to accelerate 
<sup>[[1]](https://github.com/apache/incubator-devlake/blob/main/backend/plugins/gitextractor/parser/clone_gitcli.go)</sup><sup>[[2]](https://github.com/apache/incubator-devlake/blob/main/backend/plugins/gitextractor/tasks/repo_cloner.go)</sup><sup>[[3]](https://github.com/apache/incubator-devlake-website/blob/main/docs/Troubleshooting/Configuration.md)</sup><sup>[[4]](https://github.com/apache/incubator-devlake-website/blob/main/versioned_docs/version-v0.21/Troubleshooting/Configuration.md)</sup>.
   
   
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