dosubot[bot] commented on issue #8398:
URL: 
https://github.com/apache/incubator-devlake/issues/8398#issuecomment-2821401487

   <!-- Greeting -->
   Hello @AleksanderBille! I'm [Dosu](https://dosu.dev), your friendly bot here 
to help you with bugs, questions, and contributions while you wait for a human 
maintainer. Let's get your issue sorted out!
   
   <!-- Answer -->
   The issue you're experiencing might be due to the Jira subtasks related to 
account processing not being supported or recognized by Apache DevLake. 
According to the documentation, the supported Jira subtasks include 
`collectIssueChangelogs`, `extractIssueChangelogs`, and 
`convertIssueChangelogs` 
<sup>[[1]](https://github.com/apache/incubator-devlake/blob/main/env.example)</sup><sup>[[2]](https://github.com/apache/incubator-devlake-website/blob/main/docs/GettingStarted/Environment.md)</sup>.
 The subtasks you mentioned for account processing (`collectAccounts`, 
`extractAccounts`, `convertAccounts`) are not listed as supported, which could 
explain why they are not appearing in the JSON configuration or logs.
   
   To resolve this, you should verify whether these account-related subtasks 
are indeed supported by checking the latest documentation or configuration 
files. If they are not supported, you may need to adjust your configuration to 
only include supported subtasks. Additionally, ensure that you restart the 
DevLake service after making changes to the `.env` file to apply the new 
settings.
   
   
   <!-- Dosu Comment Footer -->
   *To continue talking to [Dosu](https://dosu.dev), mention @dosu.*
   
   ---
   <sup>Help Dosu learn! Give it feedback: [Great 
Response](https://app.dosu.dev/response-feedback/22628a2f-3e5e-4534-a638-cf1f6d246a4b?feedback_type=great_response)
 | [Irrelevant 
Answer](https://app.dosu.dev/response-feedback/22628a2f-3e5e-4534-a638-cf1f6d246a4b?feedback_type=irrelevant_answer)
 | [Incorrect 
Sources](https://app.dosu.dev/response-feedback/22628a2f-3e5e-4534-a638-cf1f6d246a4b?feedback_type=incorrect_sources)
 | [Too 
Verbose](https://app.dosu.dev/response-feedback/22628a2f-3e5e-4534-a638-cf1f6d246a4b?feedback_type=too_verbose)
 | 
[Hallucination](https://app.dosu.dev/response-feedback/22628a2f-3e5e-4534-a638-cf1f6d246a4b?feedback_type=hallucination)
 | [Bug 
Report](https://app.dosu.dev/response-feedback/22628a2f-3e5e-4534-a638-cf1f6d246a4b?feedback_type=bug_report)
 | 
[Other](https://app.dosu.dev/response-feedback/22628a2f-3e5e-4534-a638-cf1f6d246a4b?feedback_type=other)</sup>
   


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: dev-unsubscr...@devlake.apache.org

For queries about this service, please contact Infrastructure at:
us...@infra.apache.org

Reply via email to