Hassan created DLAB-2027:
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Summary: Consumption wants to ban 902 numbers in customer service
Key: DLAB-2027
URL: https://issues.apache.org/jira/browse/DLAB-2027
Project: Apache DLab
Issue Type: Story
Components: Infrastructure
Reporter: Hassan
Fix For: v.2.1
The Ministry of Consumption is preparing a law to prohibit 902 numbers in
customer service services offered by some companies.
It has ever happened to all of us that, after making a purchase, when faced
with a problem we have found that *the only number that the company offered was
a 902* . It may have been when a defective device arrived, wanting to change
the conditions of a hotel reservation or any other management on a product
already paid for.
These expensive phone numbers are one of the *most common complaints from
customers and consumer* [associations,|http://medium.com] but until now the
problem had not been addressed directly. However, the Ministry controlled by
Alberto Garzón has announced its intention to begin to legislate and limit said
practice.
The announcement has already been publicized on official government networks,
although it has *yet to be detailed and approved* .
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