Comments inline. I snipped somethings to keep more on target.
Diane Mackay wrote:
Sorry for the broken thread. I am not receiving all the
emails in a prompt fashion.
In response to Scott's message here:
http://documentation.openoffice.org/servlets/ReadMsg?list=dev&msgNo=2648
I agree with you whole heartily, Scott, that I did not start
off on the right foot with my complaints. I failed miserably
at that. I am very, very willing to admit my faults, and
always have been.
You are right, you tried three times, off list, to get my
feedback, and I did not provide it. That was purposeful. I
do not feel that the issue I am trying to help us overcome,
as a team, belongs off list. I do not trust that it will be
taken care of, as all that I am complaining about happens in
a very public place in the first place. It is very likely
that the issues pass your desktop one by one. In reality,
they should be dealt with issue by issue, as they occur.
I've tried very hard to be quietly effective at resolving
the issues.
Getting an email like the one you sent first, basically sent me into
"What the heck is going on" mode. Thus the email directly to you almost
immediately.
Passing around those kind of emails in a public fashion would have got
more stuff started than it would have fixed. So I tried to see what the
problem you were having, so we could talk about them in public,
constructively.
I admit, I'm starting to feel very frustrated that I must
either go in an neaten or move around or somehow address
each piece of work, in order to maintain a nice level of
organization. That is likely something I must address on the
inside, somehow, but I am feeling very discouraged by it.
Ger is so expecting of the rest of us to be on the ball,
even green users, so it does not seem greatly unfair to
expect the same from him.
I also feel I've been given a separate set of rules. You
told me that if changes occur in the FAQs at the doc
project, we should also incorporate the changes at the
OOoAuthors set. It is very hard to do this, but I've tried
very hard to comply with it. Ger does not, and he gets
snarky about any work at OOoAuthors. Let's put it right out
there, I don't like work at OOoAuthors either, but I do it
for the community, to collaborate on a mission that most of
us have been trying to pull together as a single mission. If
I don't keep OOoAuthors up, then I let fall down on your
request. If I do try to keep OOoAuthors up and in that
mission try to keep all of us on the same page with that
mission, I get snarky comments from Ger, almost as if I am
some sort of traitor, so that work somehow lets him down....
If you have a problem working on OOoAuthors, then stop working on that
side. I didn't realize it was still a big problem, or I wouldn't have
suggested it in the first place.
The last I heard, you said it was working ok, and that it could be
handled. This is volunteer work, unless absolutely needed, I would
never suggest doing something you didn't want to do. Before getting to
a level of frustration, please email the list or me directly, and let
us/me know what problems you are facing. I want to help keep you as
productive as possible.
[snip]
Still, I'd like to keep the discussion on the list. To me,
that seems the best way to make FAQ work an overall
collaboration.
Keeping this type of discussion on list is fine. We are actually
getting somewhere, now. The previous email was just getting people to
take sides in a battle. That is not the way we need to get things
done. It makes the whole list look unprofessional, and would turn off
potential contributors.
[snip]
I have worked with you close to three years, isn't it? On the QA list,
on the User-FAQ list, and here as well. You have always done a great
job of getting things together and taking care of issues assigned, or
even not assigned specifically to you.
If you have issues with things on the project, you can send questions to
the list, most definately. If you want to talk offline about something,
I am here as well. Just because we talk offline about something doesn't
mean it can't be posted to the list as well.
It just helps sometimes to talk offline to make sure we understand what
is going on, and then post to the list with the full answer so we don't
confuse everyone else that may be following along. It is not meant to
be a way of removing the list from the process, it is a way of moving
forward with the same ideas.
--
Scott Carr
OpenOffice.org
Documentation Maintainer
http://documentation.openoffice.org
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