I sent this answer to users but thought it interesting that they would turn to OOo for support. This is particularly interesting when you consider that the Ministry or Education in Ontario has the same situation.
On Sat, 2006-03-04 at 12:05 +0000, [EMAIL PROTECTED] wrote: > Hi list > Sorry to roll 5 questions into one i know it makes it hard to respond. > > Background: > > Bristol city council are acting as a testbed in the UK for opensource > software. > http://www.linuxdevcenter.com/pub/a/linux/2006/02/23/bristol_migration.html > http://www.vnunet.com/vnunet/news/2126193/uk-council-dumps-microsoft-open-source > They are using star office. It seems some of the training has not been up to > scratch and users are having problems, now i realise that they _should_ be > getting that support from elsewhere. I feel it will reflect badly on Star/open > office if they dont get the support from somewhere... can anyone help? > > > Problems: > > 1, Would you care to explain the mail merge function and how it relates to > Word > Perfect/Word? > Please explain more fully. Mailmerges work either by producing documents to print or to generate emails assuming OOo 2.0.1 at a minimum release level. For help with 2.0, please see http://documentation.openoffice.org/HOW_TO/word_processing/Email_mailmerge.pdf > 2, how do you create graphs? > In which module? For spreadsheets Insert > Chart should be enough. Of course, using the User Guide may help. The OOo guides are at http://documentation.openoffice.org/manuals/index.html > 3, how do you import graphics? > Import is an Insert function. Insert > Picture and the user gets to choose a file or to scan. > 4,how do you produce tables in landscape format in a portrait document? > See the user guides. http://documentation.openoffice.org/manuals/index.html > 5, Perhaps you could also explain why you can only number a 74 page document > up > to 29? > Supply the document and we can try to analyze the problem. Put it on the website and post the URL here to the list. > Nobody else can. The council's "Star Team" can't. They only offer basic > courses > not advanced ones because they can't use the advanced functions either. > Similar problems exist with spreadsheets too. It's chaos and many people are > querying whether the new software is up to it. > > Some of these have IMO been answered already in the thread questions 4 + 5 > definately need more support... > > the thread is here: > http://www.bristol.indymedia.org/newswire.php?story_id=24725Array&sc=1 > Sam, Perhaps getting a consultant to help would be a good approach. You can choose one local from http://bizdev.openoffice.org/consultants.html that offers training. -- PLEASE KEEP MESSAGES ON THE LIST. OpenOffice.org Documentation Co-Lead http://documentation.openoffice.org/ -- PLEASE KEEP MESSAGES ON THE LIST. OpenOffice.org Documentation Co-Lead http://documentation.openoffice.org/ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
