Hi all,
Recently, I analyzed the documentation of several competitors (Microsoft
Office, WordPerfect Office, SoftMaker Office, GNOME Office and KOffice).
Underlying analysis criteria were languages, documentation types
(printed and online), search functions, information types,
visualization, navigation and organization of the contents. In the end,
I wanted to give some recommendations for OpenOffice/StarOffice.
With respect to search functions for example I would recommend to
- use more indices in printed material,
and in the help
- create an application specific contents tab,
- allow search for similar words,
- repair the full text search,
- combine index and full text search into one search box.
I would like to discuss the recommendations and some open questions with
you. So, if someone is interested in the full analysis document please
let me know. I would then send it as an attachment to your personal
email address. Or does anyone know a site where I can put it so that
everyone interested in the subject can download it?
Thanks
Martina
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