Hi Uwe,

Uwe Fischer wrote:
Hi,

you certainly already know there is an ongoing project Renaissance [1] to improve the user interface of OpenOffice.org.

First, I would like to thank you for reading the Project Renaissance design proposals and drawing attention to them on this list. Second I want to point out that there are 17 proposals, Miroslav's is just one of them, but one that regards the Help, so Uwe is right to talk about this one.

However good the proposals are or however detailed the designs, they have yet to be evaluated by the Renaissance Team and looked at in terms of solving real UI design issues that the UX User Survey's have uncovered. Only some concepts will make it into prototypes to be tested. What gets implemented in the OOo release is so far away that I cannot even fantasize what it will be. So please do not assume that we intend to implement the suggestions that were made. The new UI and any improved Help would ideally go together, so that is something to keep in mind.

Just my 2c,
Liz



Several design proposals have been submitted by community members. At least one proposal by Miroslav Mazel [2] also mentions the Help. Here are some paragraphs from Miroslav's text regarding the OOo Help:

----start----
  Help

Help should be completely revamped to be and feel friendlier and lose its reputation of being intimidating/frustrating.

* Images, videos, tutorials, and common-language descriptions should all be added, sometimes in place of unclear directions.
    * Help feels like a part of the suite
* Search needs to be vastly improved, along the lines proposed in the [User Experience/Command search command search proposal]. "What's this?" should work for EVERY command in the interface, and there should be an infobar with a nice big button to end this mode. * The Help home screen should be simple: A search box, a few large categorical links (similarly to System Preferences/Control Panel in Mac OS and Windows, although fewer and larger), and a link to online resources. It should feel very much like the new Options tab. * Tutorials especially should utilize videos, simple, step-by-step directions, loads of screenshots, and/or even a "Do this for me" button, which would walk the user through the task. * Let's tout the Help improvements (once we're sure it's really good) with the release of the Renaissance OO.o (or even earlier; this could be implemented independently), since it seems a lot of people now simply disregard Help.
----end----

What do you think?
How can we improve the UI of Help?
How can we improve the functionality (helpfulness) of Help?
How can we improve the contents of Help?


[1]
http://wiki.services.openoffice.org/wiki/Renaissance

[2]
http://wiki.services.openoffice.org/wiki/Proposal_by_Miroslav_Mazel

Uwe

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