On 10/12/10 10:02, Giuseppe Castagno wrote:
I've looked into this a bit more, and it seems to be a timeout issue. Short books (less than 50 rendered pages) generate OK, but longer books fail with this error.

I've raised a help ticket with PediaPress... so hopefully a solution can be found. In the mean time, you could try generating the book you want in smaller segments.

will do.


I'll post back here any results of the help request with PediaPress.

many thanks !


Ok, I have received an answer. There is a 90 second timeout on mw-zip (one of the render server components) - that's the total time mw-zip is allowed to run on the external rendering server. On larger books, it takes longer than 90 seconds for mw-zip to run... so it errors out.

There also seems to be some DB connection error that is being generated... but the error message is somewhat unhelpful (an "unknown error").

I don't see any obvious immediate solution on the server side other than to install and run our own rendering server. That is something I've been discussing with the IT support guys, but there are some technical limitations to the current server config that blocks us from installing the render server. It can be done, but requires a reconfiguration of the Solaris Zones to make it work. It might be possible to do this around the same time as when the Wiki engine is upgraded.... but don't hold your breath waiting... it will take a while before that happens.

The "workaround" for now (unless the PediaPress guys come up with another suggestion) is to generate shorter books.

C.
--
Clayton Cornell       ccorn...@openoffice.org
OpenOffice.org Documentation Project co-lead

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