On 10/12/10 10:02, Giuseppe Castagno wrote:
I've looked into this a bit more, and it seems to be a timeout issue.
Short books (less than 50 rendered pages) generate OK, but longer
books fail with this error.
I've raised a help ticket with PediaPress... so hopefully a solution
can be found. In the mean time, you could try generating the book you
want in smaller segments.
will do.
I'll post back here any results of the help request with PediaPress.
many thanks !
Ok, I have received an answer. There is a 90 second timeout on mw-zip (one of
the render server components) - that's the total time mw-zip is allowed to run
on the external rendering server. On larger books, it takes longer than 90
seconds for mw-zip to run... so it errors out.
There also seems to be some DB connection error that is being generated... but
the error message is somewhat unhelpful (an "unknown error").
I don't see any obvious immediate solution on the server side other than to
install and run our own rendering server. That is something I've been
discussing with the IT support guys, but there are some technical limitations to
the current server config that blocks us from installing the render server. It
can be done, but requires a reconfiguration of the Solaris Zones to make it
work. It might be possible to do this around the same time as when the Wiki
engine is upgraded.... but don't hold your breath waiting... it will take a
while before that happens.
The "workaround" for now (unless the PediaPress guys come up with another
suggestion) is to generate shorter books.
C.
--
Clayton Cornell ccorn...@openoffice.org
OpenOffice.org Documentation Project co-lead
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