Cheryl Valentine created DRILL-7966:
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             Summary: mercari customer service Technology
                 Key: DRILL-7966
                 URL: https://issues.apache.org/jira/browse/DRILL-7966
             Project: Apache Drill
          Issue Type: Bug
            Reporter: Cheryl Valentine


Most people are not and would not consider themselves to be computer geniuses, 
yet nearly every person in business world uses a computer daily. If they have 
been working in an industry for a particularly long time, they are sure to have 
seen the advancements that have been made and the technology that makes their 
work easier, once they have been trained to use it.

If you have not jumped on the progress bandwagon that increases in technology 
have started, you may be lagging too far behind. One definition of failure is 
the result of not accepting progress. You should keep in mind, however, that 
progress does not mean eliminating procedures and processes that work well 
within a company. If the procedures work just fine and nothing is gained by 
changing them, they should remain the way they are. Change should not be made 
when it is not necessary, although business people should constantly seek a 
'better way'. If something works for the company, it should remain in effect 
until something better is found, not just 'comes along'.

When change is necessary due to new, advanced technology, it should be 
welcomed. Resistance from employees only makes the change more difficult. 
Employees should be made aware that procedures will change, that new equipment 
will be brought in or that a new computer system will be integrated. Whenever 
an employee or department is affected by a change, they should be warned ahead 
of time and given enough time to prepare. Employees need positive encouragement 
so that they will more easily accept what will happen. This is called change 
management, and its methods should be studied by management before 
business-wide change is implemented.

Once new technology is incorporated into a company, employees and 
administration should see the benefits take effect very quickly. If a change 
has caused problems within the company procedures, those issues should be 
focused in on and eliminated. At times, new computer systems will have bugs or 
glitches that make them work incorrectly. Company executives must work 
diligently to find solutions to these issues before they cause any damage to 
the company. They should be aware *[mercari customer 
service|https://complextime.com/mercari-what-makes-it-the-best-marketplace/]* 
that if new technology is brought in, they will need to be watching for these 
obstacles. They need to monitor the progress of the newly implemented change to 
make sure it is truly beneficial to the company overall.

Employees can benefit from new progress and changes because they learn new 
technology and computer systems as their company incorporates them (this 
knowledge is a great resume booster). They can take these new-found 
technological skills with them to another job or to obtain a higher position 
within the same company.



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