gianm edited a comment on issue #3236: gitter community channel?
URL: 
https://github.com/apache/incubator-druid/issues/3236#issuecomment-406042168
 
 
   I have hesitated to set it up myself because I am not sure if it's a good 
idea to have a real time chat channel. We had one in the past and it was a 
mixed blessing. It was great for being able to get people connected super fast, 
like a turbo-charged version of the mailing lists. But it was also difficult to 
keep the channel "staffed", if you will, since Druid committers tend to be busy 
people. So lots of times, someone would come in looking for help and there 
would be nobody there to help them. That side of things ended up being 
frustrating for everyone, compared to the mailing lists, where it was more 
likely that someone would chime in with thoughts when they could.
   
   I probably wouldn't personally join a chat channel, because if I joined it, 
then it would make me feel bad when someone asks for help and I'm not available 
to help them. And I feel that a channel should be created by someone who is 
also volunteering to join and monitor it.
   
   @leventov could you elaborate more on why you're against a channel?
   
   @drcrallen my understanding of ASF policy is that decisions must be recorded 
on ASF infra (i.e. mailing lists or wiki), for legal and recordkeeping reasons. 
(Btw: github counts, since we archive all github activity to 
[email protected].) But I assume that this is less strict for general, 
non-decision-making communication. Fwiw, Kafka has an IRC channel 
(https://kafka.apache.org/contact). It seems to get a couple of messages a day.

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