Hi Myrle, We also use third party collectors (banks and other agencies) we synchronize transaction every 24 hrs but in some case it can take several days, so we need to reverse all charges until the real date of payment.
So any hint or workaround that can help us is welcome :) Thank you, JP From: Myrle Krantz [mailto:[email protected]] Sent: Wednesday, August 23, 2017 1:04 AM To: dev <[email protected]> Cc: Ippez Robert <[email protected]>; Nazeer Shaik <[email protected]>; Alex Moses <[email protected]>; Juan Pablo Alvarez <[email protected]>; Jose Garcia <[email protected]>; Erick Gonzalez <[email protected]> Subject: Re: Reverse overdue charges application - MIFOS On Fri, Aug 18, 2017 at 5:19 PM, Adriana Pinto <[email protected]<mailto:[email protected]>> wrote: Hi All, Thank you for all your answers. Actually, it is necessary for us because when the client makes a repayment, it might not be registered in the system until some days or weeks later, then the overdue charges if are applied daily, have to be reversed from de current date until the date the repayment was done. Then, it is the approach we are looking for. We had already figured out the “Waiving charges” process, but as Zayyad said, it would work better if there were a job doing the contrary process of applying overdue charges, like “Reverse overdue charges” by date or any moment in the time. Kind regards, Adriana Hi Adriana, I'm working on loans in Fineract CN, and I'm curious about your use case. Are your field agents using an offline first collections app, or are they doing paper collection sheets that then take a while to get entered by hand? Thanks, Myrle
