+1 to option #1 but let's determine if we call it user or users - our previous incarnation of a Fineract User Mailing lists was just singular in [email protected] - if we kept it the same, could have same historical archive (albeit with a 4 year gap since 2018.
Also, Mifos continues to maintain a #help channel in its slack workspace to try to help with support and general user inquiries as well. The mifos-users and mifos-developer lists still exist too given they cover questions/topics related to usage/UI/etc which technically aren't part of the Fineract 1.x solution stack. E On Fri, Oct 28, 2022 at 11:30 AM James Dailey <[email protected]> wrote: > Hi Devs - > > A few years ago we decided to collapse the [email protected] and > [email protected] listservs to have one place for discussions. > > This had the advantage of reducing the number of lists one needed to > subscribe to. > > The disadvantage is that we may - from time to time - get users who simply > want to know how to "run the software" and "how to use the software" rather > than "how to set up the dev environment", "how to describe an issue in a > ticket", "how to make a code contribution", or "go deep into technical > discussion abc". > > I'd like to offer two proposals for discussion: > > 1) Set up [email protected] and encourage users to move over > there with questions - keep this separate; obviously can be viewed or > subscribed to by anyone. > Hold a regular "user meeting" to establish some good Q&A for users. We > would want to have a few Contributors on the list to answer questions and > generally move that conversation along. > Alongside [email protected] would be some wiki pages to orient > the users. > With this, [email protected] becomes more focused on development > practices, tickets, commits, engineering design discussions. > > alternatively: > 2) Direct newcomers and users to a page on the wiki where we link to > various resources, including outside resources. When a person signs up > for the listserv, or shows up, we ask them to first go through those > resources, and if they still have questions for Dev, then we encourage > that. > > I believe that coming to the project cold can be quite baffling. > > This is a DISCUSS thread, meaning please comment. Quick reactions could > be: > +1 Like it > 0 No opinion or neutral > -1 Don't like it. > > > Thanks, > @jdailey > -- *Ed Cable* President/CEO, Mifos Initiative [email protected] | Skype: edcable | Mobile: +1.484.477.8649 *Collectively Creating a World of 3 Billion Maries | *http://mifos.org <http://facebook.com/mifos> <http://www.twitter.com/mifos>
