Hello, If we split the list for DEV and USERS there is a possibility of losing some queries/replies because I think that nowadays the know-how to use fineract is more on the DEVELOPER side, currently there are few FUNCTIONAL/BUSINESS USERS (my opinion) that actively reply to questions raised by USERS.
For the people the instructions must be clear how to subscribe/unsubscribe and how to send queries and which topics are covered in the mailing list. And for the functional users on this mailing list the invitation is open to help/reply to functional Apache Fineract questions. Regards El vie, 24 may 2024 a las 11:20, James Dailey (<jdai...@apache.org>) escribió: > Devs - > > Q1: Should we redefine this listserv as “primary aimed at the developer > community of Fineract”. > > This listserv doesn’t get a lot of traffic but it is the main public > discussion for the project. > > Originally we had a “us...@fineract.apache.org” but decided to close that > down. Q2: Should be bring it back? > > Sometimes users come here w configuration questions or set up questions > that are, to me, a distraction and make this listserv sometimes noisy. > > If the users are also devs w an intention to contribute to the project, > then that’s great but I think that’s a relatively small group. They can > self select. > > But, then, where should “users” go for help? Should we send them to > outside groups like Mifos which has a user listserv for the front end UI > (that maybe some users don’t know is actually Fineract under the hood) or > to a slack channel run by a third party? > > And who is a User? This might be a can of worms but I consider the users > of the project to be the “IT teams” at an institution or a third party > vendor doing implementations. > > End users (e.g. loan officers or product managers) should not be here > unless it’s for giving really specific ideas for requirements in which case > they’re more of the “banking expert” user that helps us serve end users and > beneficiaries better. > > James >
