Hi all, This is a slightly different request than usual for this list. I want to understand the operations side of running OSS systems in production, not the build side. Not necessarily Fineract specifically; any OSS stack you're actually keeping alive day to day.
A few things I'm trying to figure out: how do you know your system's OK right now? Dashboards, alerts, someone checking every morning, or you find out when users complain? When something breaks, how do you find out, and how long until you know what actually went wrong? Who handles it on the ground: an internal team, a vendor, or that one person who built it? It would be most useful to hear from smaller operators (MFIs, credit unions, smaller fintechs running Fineract or similar) where Datadog-tier tooling isn't in the budget and there's no dedicated SRE team. For context, I'm at SolDevelo. We do OSS work, and we're thinking about how to better support organizations running these kinds of systems in production. I'd rather understand how the day-to-day actually looks first than guess. Reply on the list if it's a short answer, or DM me / schedule a 15 minute Google Meet if you want to talk it through. If a few people share, I'll write up an anonymized summary and send it back here. Best regards, PiotrW SolDevelo -- * SolDevelo* Sp. z o.o. [LLC] / www.soldevelo.com <http://www.soldevelo.com> Al. Zwycięstwa 96/98, 81-451, Gdynia, Poland Phone: +48 58 782 45 40 / Fax: +48 58 782 45 41
