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https://issues.apache.org/jira/browse/FINERACT-403?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Sendoro Juma updated FINERACT-403:
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Hi Ed, Robert,
For sure a collaboration tool is a complement toward providing quality
service.
However!!! (don't take me wrong, I'm just thinking allowed).
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To come up with a quality product, it is imperative we ensure we
practice high level of focus... We are for a world calls solution for
financial inclusion... let do this to the world standard first, prior to
touching other aspects.
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Ideally we can design the fineract to be ready for being integrated to
something like external chat/collaboration tool if need be.
I though don't think we should prioritize it now...
Reality is there is a lot of chat/collaboration tools out there... any
MFI etc could decide to chose and use...
Note sure, if there is even needs for integration...I remain to be
corrected.
Regards
Sendoro
> Intergrate a chat system where other system users can chat with the system
> admin
> --------------------------------------------------------------------------------
>
> Key: FINERACT-403
> URL: https://issues.apache.org/jira/browse/FINERACT-403
> Project: Apache Fineract
> Issue Type: New Feature
> Reporter: Ippez Roberts
> Assignee: Markus Geiss
> Labels: fineract-2.0, p3
>
> As a user at one branch of an MFI which can be in a different country, i
> should be able to have an inbuilt chat system with Fineract to interact with
> my IT Officer at the head officer to trouble should any problem
> As systems users at institutional level (different MFIs have a common chat
> room), we should be able to have open chat (group chat) or private chat with
> system developers especially one that handles users and have troubleshot
> discussion
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