On Sun, Aug 24, 2014 at 6:49 PM, Justin Mclean <justinmcl...@me.com> wrote:

> Hi,
>
> Just took a look at the installer errors in the last week.
>
>  Overall there here were 707 errors and 702 successful installs, that's a
> 50% error rate and the error rate is higher on windows. The good news is
> we've had 3000+ installs of  Apache Flex4.13.0.
>
> Here a rough total of the significant issues:
>
> On windows:
> 146 Unable to create temporary directory
> 105  [IOErrorEvent type="ioError" bubbles=false cancelable=false
> eventPhase=2 text="Error #2032" errorID=2032]
> 89 The Apache Flex SDK MD5 Signature of the downloaded files does not
> match the reference value. The file is invalid, installation is aborted.
> 50 aglj40.jar download failed
> 49 Error
> 29 Unable to download Apache Flex SDK
> 27 AIR SDK download failed
> 18 Flash SDK download failed
> 10 Unable to load
> https://www.apache.org/dist/flex/4.13.0/binaries/apache-flex-sdk-installer-config.xml
> 7 afe.jar download failed
>
> On mac:
> 48 [get] [IOErrorEvent type="ioError" bubbles=false cancelable=false
> eventPhase=2 text="Error #2032" errorID=2032]
> 8 Flash SDK download failed
>
> Obviously we need to do something about the temporary directory issue.
>

This should be a straightforward feature to implement.  When the user
selects a directory, we try to write create a temp dir there.  We should be
able to catch that error provide feedback to the user to select a different
directory or to restart the app as Administrator.

Anyone in the community willing to add this feature?

Thanks,
Om


>
> Can we add any more information to work out what's causing the 2032 error?
> Do we need to increase timeouts on download requests or something?
>
> There was a large number of MD5 signature mismatches, this is a little
> surprising. Is there anything we can do to try and fix this? Given our
> infrastructure (ie mirrors) is seem odd that more than 1 in 10 downloads
> results in a MD5 issue.
>
> I also find
> https://www.apache.org/dist/flex/4.13.0/binaries/apache-flex-sdk-installer-config.xml
> odd, as it wasn't able to get the config file but was able to log the error
> (also a HTTP request) which seems odd to me.
>
> Thanks,
> Justin

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