Nicos Maris created FLINK-10217:
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Summary: use Slack for user support and questions
Key: FLINK-10217
URL: https://issues.apache.org/jira/browse/FLINK-10217
Project: Flink
Issue Type: Task
Components: Project Website
Reporter: Nicos Maris
h2. Current status
For user support and questions, users are instructed to subscribe to
u...@flink.apache.org but there are users like me who enjoy using also a chat
channel. However, the instructions to do so are not clear and the IRC activity
is low and it is definitely [not indicative of the project's
activity|https://issues.apache.org/jira/browse/FLINK-3862?focusedCommentId=16152376&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-16152376].
The [website|https://flink.apache.org/community.html] mentions that "If you
want to talk with the Flink committers and users in a chat, there is an [IRC
channel|https://flink.apache.org/community.html#irc].";
h2. Option 1: Use Slack
An example of an Apache project that using
[Slack|https://tedium.co/2017/10/17/irc-vs-slack-chat-history] is:
http://mesos.apache.org/community
I can assist on setting it up if at least one expert joins from the very
beginning.
h2. Option 2: Keep using IRC and document it
Add the [missing
section|https://github.com/apache/flink-web/blob/master/community.md#irc] at
the website along with instructions for people who have never used IRC.
h2. Option 3: Use only the mailing list
Use only u...@flink.apache.org for user support and questions and do not
mention IRC at the website.
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