Hi everyone,

well that escalated quickly :) Let me share some more background. This is
our current definition for the priorities (from
https://cwiki.apache.org/confluence/display/FLINK/Flink+Jira+Process).

*Blocker* - infrastructure failures, bugs that block us from releasing

*Critical*  - test instabilities, security related issues, important
components is non-functional for important use case

*Major (default)* - typical feature requests, bug that affects some use
cases

*Minor* - nice to have feature requests, wishes, not necessarily under
active development or discussion, catch all

*Not a Priority *- stale feature request or bug report

Tickets (except Not a Priority) need an assignee or an active public
discussion otherwise their priority is slowly reduced up to "Not a
Priority" automatically by the flink-jira-bot
<https://github.com/apache/flink-jira-bot>.

The time intervals until they prioritized are configured in
https://github.com/apache/flink-jira-bot/blob/master/config.yaml:

Blocker: 8 days without assignee or activity
Critical 21 days without assignee or activity
Major: 67 days without assignee or activity
Minor: 187 days without assignee or activity

So, the big jump is between Major and Minor, which is why I proposed to set
the default to Minor.

When you propose new priorities ("Normal") I propose you also share how it
would fit in/change this framework, i.e.

* What's the definition?
* Does it change other definitions? Do we need to migrate tickets?
* What would be the Jira Bot configuration?

I know, this is a lot to ask, but otherwise I fear we might talk past each
other.

Cheers,

Konstantin



On Tue, Jul 27, 2021 at 1:35 PM Martijn Visser <mart...@ververica.com>
wrote:

> Hi,
>
> I would introduce a new priority between Major and Minor. I think there's
> still value for having a Minor priority, especially for tickets where
> something is being reported but there's a workable workaround available.
>
> With regards to Yun's comment, I think that's a follow-up question on what
> to do with tickets that are already in the system that are registered as
> "Major". There are currently 4 Blockers, 29 Critical, 938 Major, 2340 Minor
> and 0 Not a Priority open tickets. I don't think there's a bulk rule that
> can be applied to, for example, move all Major to a Normal state. I do
> think this will balance itself out over time if you would introduce
> "Normal" as a new default priority and the ones who can change Jira tickets
> also check if the right priority is set whenever they work on a ticket.
>
> Best regards,
>
> Martijn
>
> On Tue, 27 Jul 2021 at 12:40, Yun Tang <myas...@live.com> wrote:
>
> > Hi Konstantin,
> >
> > How about rename "Major" to "Normal"? We already have higher critical and
> > blocker priorities, and I personally usually treat current "major" as
> > "normal" priority.
> >
> > Best,
> > Yun Tang
> > ________________________________
> > From: Konstantin Knauf <kna...@apache.org>
> > Sent: Tuesday, July 27, 2021 18:03
> > To: dev <dev@flink.apache.org>
> > Subject: Re: [DISCUSS] Change Default Jira Priority from "Major" to
> "Minor"
> >
> > Quick Question to Martijn, Jingsong: do you propose to rename "Minor" to
> > "Normal" or would you like to introduce a new priority between Major and
> > Minor?
> >
> > On Tue, Jul 27, 2021 at 11:44 AM Jingsong Li <jingsongl...@gmail.com>
> > wrote:
> >
> > > I agree with Martijn.
> > >
> > > My problem is just minor, which will make me a little disappointed.
> > >
> > > Best,
> > > Jingsong
> > >
> > >
> > > On Tue, Jul 27, 2021 at 5:32 PM Martijn Visser <mart...@ververica.com>
> > > wrote:
> > >
> > > > Hi,
> > > >
> > > > I personally would prefer to use "Normal" as a default priority
> > because I
> > > > think a lot of people's first reaction is that their reported problem
> > is
> > > > bigger than a minor loss of function [1], resulting in them choosing
> > the
> > > > next priority which is currently "Major".
> > > >
> > > > Best regards,
> > > >
> > > > Martijn
> > > >
> > > > [1]
> > > >
> > > >
> > >
> >
> https://issues.apache.org/jira/secure/ShowConstantsHelp.jspa?decorator=popup#PriorityLevels
> > > >
> > > > On Mon, 26 Jul 2021 at 11:54, Caizhi Weng <tsreape...@gmail.com>
> > wrote:
> > > >
> > > > > Hi Konstantin!
> > > > >
> > > > > Thanks for raising this up. From my point of view it is a
> reasonable
> > > > > change. But I think it would be better to handle different types of
> > > > tickets
> > > > > respectively. For example, for bugs a default major seems to be
> > better,
> > > > > while for others the default shall be minor.
> > > > >
> > > > > Konstantin Knauf <kna...@apache.org> 于2021年7月26日周一 下午3:35写道:
> > > > >
> > > > > > Hi everyone,
> > > > > >
> > > > > > In [1] I proposed to change the default priority of our Jira
> > project
> > > to
> > > > > > "Minor". Most tickets are opened with the default priority.
> > Arguably
> > > > the
> > > > > > majority of these tickets fall into the "Minor" category instead
> of
> > > > > "Major"
> > > > > > according to the definition in [3] (and the implementation of the
> > > Jira
> > > > > bot
> > > > > > [2]). Specifically, tickets in "Minor" stay untouched by the Jira
> > bot
> > > > > much
> > > > > > longer than tickets in "Major".
> > > > > >
> > > > > > Since this is affecting every new ticket, I would like to
> collect a
> > > bit
> > > > > > more feedback. So, what do you think?
> > > > > >
> > > > > > Thanks,
> > > > > >
> > > > > > Konstantin
> > > > > >
> > > > > > [1]
> > https://lists.apache.org/x/list.html?dev@flink.apache.org:lte=1M
> > > :
> > > > > > [2] https://github.com/apache/flink-jira-bot
> > > > > > [3]
> > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
> https://cwiki.apache.org/confluence/display/FLINK/Flink+Jira+Process#FlinkJiraProcess-TicketsPriorities
> > > > > >
> > > > > > --
> > > > > >
> > > > > > Konstantin Knauf
> > > > > >
> > > > > > https://twitter.com/snntrable
> > > > > >
> > > > > > https://github.com/knaufk
> > > > > >
> > > > >
> > > >
> > >
> > >
> > > --
> > > Best, Jingsong Lee
> > >
> >
> >
> > --
> >
> > Konstantin Knauf
> >
> > https://twitter.com/snntrable
> >
> > https://github.com/knaufk
> >
>


-- 

Konstantin Knauf

https://twitter.com/snntrable

https://github.com/knaufk

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