Thorsten Scherler wrote: > David Crossley escribi??: > > Thorsten Scherler wrote: > > > Ross Gardler escribi??: > > > > Thorsten Scherler wrote: > > > > > > > > > > can we modify the FOR-open-with-patch that resolved issue does not > > > > > appear anymore? > > > > > > > > Resolved is not closed. This filter is for open issues with a patch, > > > > hence a resolved issues appears. To stop it appearing the issue needs > > > > to > > > > be closed. > > > > > > > > Of course, that begs the question "what is the difference between > > > > resolved and closed?" > > > > > > Yeah, I normally resolve issues and not close them because of > > > search-ability. > > > > I always close issues with Resolution=Fixed. > > For issues that have only a workaround, i have > > marked as Incomplete and left them open because > > they are not yet finished. > > > > Why do you leave them open? > > Wouldn't that just make > > searching worse? > > I cannot recall the thread where I learned that marking issues as > resolved and not close them is sometimes very useful. > > For example FOR-828. I resolved this issue and not closed it since I see > it as reference. It is an example how to fix a specific problem rather > then a bug. Next time I am looking for information on IE failing to read > the UTF-8 character encoding I will turn to this issue. Similar are the > documentation issues.
Jira is very powerful, can still find issues even when closed. Ideally that type of issue should be put into documentation, perhaps a simple FAQ that points to that FOR-* link. There might be some types of issues that remain open, perhaps ongoing ones that need to be done for every release. However in general i reckon close them when finished. Going by the title of FOR-828 it sounds like it should be closed. Though a better fix would be "rm -rf InternetExploder" :-) It is a shame that we need to bend our adherance to standards just to suit it. -David > > > This leads further to the question should we better close issues instead > > > of resolving it? > > > > Both. > > > > I just hit the Close button and it shows a Resolution option. > > It sounds like you might be doing it in two steps: > > Resolve then CLose. > > > > > Would this help that people do not reuse issues? > > > > Yes. > > > > > Maybe we should just adjust the filter and treat resolved issue as "not > > > open" issues. That definitely will reduce my flashbacks. > > > > Better that you close issues. > > > > ok, will do so in the future. > > salu2 > -- > thorsten > > "Together we stand, divided we fall!" > Hey you (Pink Floyd) >
