Would also like to see some options given to the user, for the level of details being sent and the ability to review the information before sending it.

For example, separate options for -
  - including the console/geronimo.log
  - including the config.xml
  - including the list-modules output
  - including a file listing of everything under GHOME
  - including a listing of any GSHell extensions
- basic system/environment data (system OS, JVM vendor/version, installed memory/swap, JVM heap, ...)
  - if the server was running under Eclipse
  - ....

You'd need a Terms of Use policy describing how the collected data will be used and stored.

Also, a option to only make the details available to committers (and not on a public website) would help ease some people's fear. If someone selected that option, we could still include the basic stack trace (for Geronimo or other open source provided code) and the resolution info on the public web, as long as no user unique data was included.


-Donald


Jason Warner wrote:
I think with something like this, at the very least you'd want the standard debug output (stack trace and whatnot). Maybe you could also provide non-personal environment information, though I'm not sure how people would feel about that. If possible, a revision number would be nice, as well as a timestamp if that hasn't been provided in any of the previous information. I like the idea, but I think it's usefulness will be dependent on how well it is implemented. Good luck!

On Feb 18, 2008 1:14 PM, Joseph Leong <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote:

    Hi all,

    I wanted to toss an idea out to the community and get some
    feedback.  A few other members of the community and myself are
    interested in creating a diagnostic utility for AG.  This diagnostic
    utility would perform something similar to what one would see when
    an application crashes and a prompter allows the end user to send a
    report to the developers.  However this idea has an open source
    twist to it - rather than the developers exclusively being able to
    view the issue or contribute a solution, any user can.  When an
    error or issue occurs in AG it'll generate a sort of unique message
    key that will be used to automatically generate a wiki type page
    somewhere.  This wiki page will include vital information that will
    help in debugging the issue.  There any user/developer can post
    solutions or thoughts.  In addition, we'd try to aim to create some
    sort of standardized way to generate these message keys so if
    another user encounters the same error it will redirect or build
upon the existing wiki another user has already opened. Ultimately... the hopes are that this tool can serve as a convenient
    way for users to get help on their issues and expedite that process
    by automating a process and presenting it in an organized fashion.

    I know theres plenty room for ideas and improvements to this.. so
    please feel to comment anything!

    To start.. does anyone have a list of what they'd like to see in the
    error reporting diagnostics?

    Wishing you all the best,
    Joseph Leong




--
~Jason Warner

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