On Wed, Aug 15, 2012 at 6:33 PM, Luke Daley <[email protected]>wrote:
> > On 15/08/2012, at 5:24 PM, Kris De Volder wrote: > > > I'm not a big fan of forums myself. For reporting problems and tracking > the status/progress I really think Jira issues is much better. > > > > Sure Jira is not perfect, but it lets you tag things as 'duplicate', > 'user error', etc. And they allow you to see what release it is targetted > for, if someone is assigned to it, if it has been resolved etc. > > > > A forum is just a collection of threads with none of these features. I > just don't see myself 'filing' issues by going to the forum. > > > > BTW: I have not yet signed on to the forum. I already have enough > different places to go to to check for new stuff on a regular basis. And > like I said, to me the Jira tracker seems like a better place to keep an > eye on the issues that affect me. > > JIRA is not going away, it's just no longer the entry point for general > users. For developers that we collaborate with regularly, it's a different > story. You would be in this bucket. So, for you nothing would change. > > The point is to improve the quality of the information in JIRA. If you > want to use it as the system to track actual issues, this will improve > that. By using the forums as the entry point we can filter what goes in. > For me there is also one other point that is very important. If JIRA is the main entry point, many discussion around the issue happen in Jira. So for people searching for problems in the forum, this is hidden information. By using the forum for this, there is only one knowledge database which is hopefully helpful to our users. Our forum software is also more than a normal forum software. They model this problem space by providing a topic type 'problem' which can have certain states (e.g. accepted, ...). So there is the basic functionality of an issues tracker which makes it nice to use and follow for this purpose. And the forum has an automated integration with Jira. Again, for Kris use case this is usually not relevant. So here making direct use of the Jira makes complete sense. Hans > > > > Kris > > > > ----- Original Message ----- > >> If you're interested in this, please read: > >> http://forums.gradle.org/gradle/topics/8xl1i3rqvg7yz > >> > >> Feel free to comment here if you are adverse to posting on the > >> forums. > >> > >> -- > >> Luke Daley > >> Principal Engineer, Gradleware > >> http://gradleware.com > >> > >> > >> --------------------------------------------------------------------- > >> To unsubscribe from this list, please visit: > >> > >> http://xircles.codehaus.org/manage_email > >> > >> > >> > > > > --------------------------------------------------------------------- > > To unsubscribe from this list, please visit: > > > > http://xircles.codehaus.org/manage_email > > > > > > -- > Luke Daley > Principal Engineer, Gradleware > http://gradleware.com > > > --------------------------------------------------------------------- > To unsubscribe from this list, please visit: > > http://xircles.codehaus.org/manage_email > > >
