This is a known problem. We solved this before by adding the 'jira-users' group to the Contributor role. However I had to recently remove it because it allows the spammers attacking Apache's JIRA to open issues with any new user they've signed up for the purpose.
Infrastructure is working on a long term solution for the problem we are having with spam attack on our JIRA instance. I don't have an ETA. One thing we can try is removing folks from the current Contributors list who haven't been active for a while to make room for new entries. > On May 26, 2016, at 10:48 PM, Gary Helmling <[email protected]> wrote: > > I can't seem to add new contributors to JIRA. Going to the admin page and > editing the members of the contributors role, JIRA just displays the > message "The JIRA server could not be contacted". This shows up for > type-ahead or just trying to paste in the username. > > Is anyone else able to make this work?
