On Fri, May 01, 2026 at 10:05:15AM -0400, Rich Bowen wrote:
> 
> 
> > On May 1, 2026, at 9:33 AM, Mads Toftum <[email protected]> wrote:
> > Would be tempting to close out old reports to get rid of some of the
> > noise. If not by date, then at least close anything on unsupported
> > versions.
> 
> Yes, that would be fantastic. I’m never a big fan of bulk-closing tickets 
> based on age, but there’s *definitely* a lot of stuff in here against modules 
> that are long-retired, features that no longer exist, and a lot of other 
> ancient history.
> 
I was thinking more along the lines of 1.3, 2.0 and 2.2 if there's any
left from those versions.
> 
> Yeah, there’s a lot of user support stuff in here that isn’t actually a bug 
> report. There’s also a lot of tickets where someone did the work, fixed a 
> problem, and asked the reporter for their +1 to close, and then it just sat 
> and rotted. This kind of stuff is what the AI tools are actually good at, and 
> I’m going to do some more digging.
> 
Perhaps an approach could be to have AI make suggested responses and
then put a human in the loop before sending?

vh

Mads Toftum
-- 
http://flickr.com/photos/q42/

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