Hi sudha,

Thanks for bringing this discussion up.

+1, we could create issues from slack if it is a bug or feature, and it
convenient to do since jira and slack integrates very well.

and +1 to the idea send threads(dicussion or problems) to ML regarding the
threads are often with high valuability, and will make it more searchable
for users.

Best,
Leesf

vino yang <[email protected]> 于2020年2月5日周三 下午10:32写道:

> Hi Vinoth,
>
> >> I was actually thinking about a slack to mailing list (only for
> #general)
> >> integration, where threads are mirrored to the mailing list for ease of
> >> discovery.. Not sure if thats doable or even a good idea..
>
> +1 for this idea
>
> I personally think we should try our best to guide users to use the mailing
> list, which is a practice followed by other Apache open source projects.
> One of the great benefits of mailing lists is the archiving and
> precipitation of some knowledge. Some threads will be indexed by search
> engines and will provide users with guidance on finding similar issues. In
> addition, as an Apache project, ASF will count the activity of the mailing
> list (dev, users), which will be very helpful for the successful graduation
> of a project.
>
> Best,
> Vino
>
> Vinoth Chandar <[email protected]> 于2020年2月5日周三 下午12:38写道:
>
> > Thanks for raising this!
> >
> > I think a lot of conversations on slack are just user support or
> questions.
> > Not sure if all of them would result in a valid JIRA..  So far, we have
> > created JIRAs when finding worthy issues there..
> >
> > I was actually thinking about a slack to mailing list (only for #general)
> > integration, where threads are mirrored to the mailing list for ease of
> > discovery.. Not sure if thats doable or even a good idea..
> >
> >
> >
> >
> > On Tue, Feb 4, 2020 at 2:38 PM Bhavani Sudha <[email protected]>
> > wrote:
> >
> > > Hi all,
> > >
> > > I was wondering if we should look into Slack Jira integration to
> capture
> > > activities in Slack. Often times slack has a lot of useful
> conversations
> > > that can be tracked in a Jira for future reference. Any ideas on how
> > other
> > > projects handle this ?
> > >
> > > Thanks,
> > > Sudha
> > >
> >
>

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