I've always used "Resolve Issue". I think there's only a distinction for more complex workflows. According to JIRA, "Resolving an issue indicates that the developers are satisfied the issue is finished" and "Closing an issue indicates that there is no more work to be done on it, and that it has been verified as complete".
On Mon, Apr 3, 2017 at 2:32 AM, Lars Volker <[email protected]> wrote: > Do we have a best practice for the Status of finished work? Currently we > seem to use "Resolved" mostly, but sometime also "Closed". When should I > use which one? > > Thanks, Lars > > StatusIssuesPercentage > Open > <https://issues.apache.org/jira/secure/IssueNavigator. > jspa?reset=true&jqlQuery=project+%3D+IMPALA+AND+status+ > %3D+Open+ORDER+BY+priority+DESC&mode=hide> > 1491 > > 29% > Reopened > <https://issues.apache.org/jira/secure/IssueNavigator. > jspa?reset=true&jqlQuery=project+%3D+IMPALA+AND+status+ > %3D+Reopened+ORDER+BY+priority+DESC&mode=hide> > 44 > > 1% > Resolved > <https://issues.apache.org/jira/secure/IssueNavigator. > jspa?reset=true&jqlQuery=project+%3D+IMPALA+AND+status+ > %3D+Resolved+ORDER+BY+priority+DESC&mode=hide> > 3550 > > 69% > Closed > <https://issues.apache.org/jira/secure/IssueNavigator. > jspa?reset=true&jqlQuery=project+%3D+IMPALA+AND+status+ > %3D+Closed+ORDER+BY+priority+DESC&mode=hide> > 45 > > 1% >
