We've been having a few issues with CloudBees lately so they created a support group for us so we don't create duplicate tickets. To get added just send your CloudBees ID to support [1]. Once you get added you should see a new tab on your CloudBees support page [2].
Regards, Everett P.S. Thanks to AndrewP/B for all of their jclouds build help. [1] https://cloudbees.zendesk.com/requests/new [2] https://cloudbees.zendesk.com/organizations/22133407/requests
