rmannibucau commented on code in PR #577: URL: https://github.com/apache/kafka-site/pull/577#discussion_r1447016147
########## support.html: ########## @@ -0,0 +1,54 @@ +<!--#include virtual="includes/_header.htm" --> +<body class="page-contact "> +<!--#include virtual="includes/_top.htm" --> +<div class="content"> + <!--#include virtual="includes/_nav.htm" --> + <div class="right"> + <h1 class="content-title">Support</h1> + <h3>Community support</h3> + + <p> + This is an open source project so the amount of time community members have available to help resolve your issue + is often limited as help is provided on a volunteer basis from + <a href="https://www.apache.org/foundation/how-it-works/#hats"; target="_blank">individuals</a>. + However, it is free, and you are often able to discuss issues with the developers who actually wrote the code + you are running. + </p> + <p> + If you want community support then please <a href="https://kafka.apache.org/contact";>contact us</a>. + If you’re fairly certain you’re hitting a bug please report it via one of our + <a href="https://kafka.apache.org/contributing";>issue trackers</a>. Be sure to review + these pages carefully as they contain tips and tricks about working with Apache communities in general and + Apache Kafka in particular. + </p> + + <h3>Commercial support</h3> + <p> + Apache Kafka is a widely used project. As such, several companies have built products and services around Kafka. + This page is dedicated to providing descriptions of those offerings and links to more information. + Companies are definitely encouraged to update this page directly or send a mail to the Kafka PMC with a description + of your offerings, and we can update the page. The products and services listed on this page are provided for + information use only to our users. The Kafka PMC does not endorse or recommend any of the products or services + on this page. See below for information about what is appropriate to add to the page. + </p> + + <ul> + <li><a href="https://www.yupiik.com"; target="_blank">Yupiik</a> contributes and commits to many Apache projects. Provides consulting, training and support Review Comment: For one rational (coming from other ASF projects): asking for help always require some sort of registration and when a company just want support (often SLA related or expertise related) this is perceived as negative so several ASF projects (most of the ones able to run as standalone, ie not libs) started to add such a page or at least point to a page enabling to find out the info. hope it helps -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: dev-unsubscr...@kafka.apache.org For queries about this service, please contact Infrastructure at: us...@infra.apache.org
