Hey François,

My point was that the companies on that page use kafka as part of their
business. If you use Kafka as part of your business feel free to submit a
PR to be added.

I second Chris's point that other projects are not enough to require Kafka
having such a support page.

Justine

On Thu, Jan 11, 2024 at 11:57 AM Chris Egerton <fearthecel...@gmail.com>
wrote:

> Hi François,
>
> Is it an official policy of the ASF that projects provide a listing of
> commercial support options for themselves? I understand that other projects
> have chosen to provide one, but this doesn't necessarily imply that all
> projects should do the same, and I can't say I find this point very
> convincing as a rebuttal to some of the good-faith concerns raised by the
> PMC and members of the community so far. However, if there's an official
> ASF stance on this topic, then I acknowledge that Apache Kafka should align
> with it.
>
> Best,
>
> Chris
>
>
> On Thu, Jan 11, 2024, 14:50 fpapon <fpa...@apache.org> wrote:
>
> > Hi Justine,
> >
> > I'm not sure to see the difference between "happy users" and vendors
> > that advertise their products in some of the company list in the
> > "powered by" page.
> >
> > Btw, my initial purpose of my proposal was to help user to find support
> > for production stuff rather than searching in google.
> >
> > I don't think this is a bad thing because this is something that already
> > exist in many ASF projects like:
> >
> > https://hop.apache.org/community/commercial/
> > https://struts.apache.org/commercial-support.html
> > https://directory.apache.org/commercial-support.html
> > https://tomee.apache.org/commercial-support.html
> > https://plc4x.apache.org/users/commercial-support.html
> > https://camel.apache.org/community/support/
> > https://openmeetings.apache.org/commercial-support.html
> > https://guacamole.apache.org/support/
> >
> >
> https://cwiki.apache.org/confluence/display/HADOOP2/Distributions+and+Commercial+Support
> >
> https://activemq.apache.org/supporthttps://karaf.apache.org/community.html
> > https://netbeans.apache.org/front/main/help/commercial-support/
> > https://royale.apache.org/royale-commercial-support/
> >
> > https://karaf.apache.org/community.html
> >
> > As I understand for now, the channel for users to find production
> > support is:
> >
> > - The mailing list (u...@kafka.apache.org / dev@kafka.apache.org)
> >
> > - The official #kafka  ASF Slack channel (may be we can add it on the
> > website because I didn't find it in the website =>
> > https://kafka.apache.org/contact)
> >
> > - Search in google for commercial support only
> >
> > I can update my PR to mention only the 3 points above for the "get
> > support" page if people think that having a support page make sense.
> >
> > regards,
> >
> > François
> >
> > On 11/01/2024 19:34, Justine Olshan wrote:
> > > I think there is a difference between the "Powered by" page and a page
> > for
> > > vendors to advertise their products and services.
> > >
> > > The idea is that the companies on that page are "powered by" Kafka.
> They
> > > serve as examples of happy users of Kafka.
> > > I don't think it is meant only as a place just for those companies to
> > > advertise.
> > >
> > > I'm a little confused by
> > >
> > >> In this case, I'm ok to say that the commercial support section in the
> > > "Get support" is no need as we can use this page.
> > >
> > > If you plan to submit for this page, please include a description on
> how
> > > your company uses Kafka.
> > >
> > > I'm happy to hear other folks' opinions on this page as well.
> > >
> > > Thanks,
> > > Justine
> > >
> > >
> > >
> > > On Thu, Jan 11, 2024 at 8:57 AM fpapon <fpa...@apache.org> wrote:
> > >
> > >> Hi,
> > >>
> > >> About the vendors list and neutrality, what is the policy of the
> > >> "Powered by" page?
> > >>
> > >> https://kafka.apache.org/powered-by
> > >>
> > >> We can see company with logo, some are talking about their product
> > >> (Agoora), some are offering services (Instaclustr, Aiven), and we can
> > >> also see some that just put their logo and a link to their website
> > >> without any explanation (GoldmanSachs).
> > >>
> > >> So as I understand and after reading the text in the footer of this
> > >> page, every company can add themselves by providing a PR right?
> > >>
> > >> "Want to appear on this page?
> > >> Submit a pull request or send a quick description of your organization
> > >> and usage to the mailing list and we'll add you."
> > >>
> > >> In this case, I'm ok to say that the commercial support section in the
> > >> "Get support" is no need as we can use this page.
> > >>
> > >> regards,
> > >>
> > >> François
> > >>
> > >>
> > >> On 10/01/2024 19:03, Kenneth Eversole wrote:
> > >>> I agree with Divji here and to be more pointed. I worry that if we go
> > >> down
> > >>> the path of adding vendors to a list it comes off as supporting their
> > >>> product, not to mention could be a huge security risk for novice
> > users. I
> > >>> would rather this be a callout to other purely open source tooling,
> > such
> > >> as
> > >>> cruise control.
> > >>>
> > >>> Divji brings up good question
> > >>> 1.  What value does additional of this page bring to the users of
> > Apache
> > >>> Kafka?
> > >>>
> > >>> I think the community would be a better service to have a more
> > >> synchronous
> > >>> line of communication such as Slack/Discord and we call that out
> here.
> > It
> > >>> would be more inline with other major open source projects.
> > >>>
> > >>> ---
> > >>> Kenneth Eversole
> > >>>
> > >>> On Wed, Jan 10, 2024 at 10:30 AM Divij Vaidya <
> divijvaidy...@gmail.com
> > >
> > >>> wrote:
> > >>>
> > >>>> I don't see a need for this. What additional information does this
> > >> provide
> > >>>> over what can be found via a quick google search?
> > >>>>
> > >>>> My primary concern is that we are getting in the business of listing
> > >>>> vendors in the project site which brings it's own complications
> > without
> > >>>> adding much additional value for users. In the spirit of being
> vendor
> > >>>> neutral, I would try to avoid this as much as possible.
> > >>>>
> > >>>> So, my question to you is:
> > >>>> 1. What value does additional of this page bring to the users of
> > Apache
> > >>>> Kafka?
> > >>>> 2. When a new PR is submitted to add a vendor, what criteria do we
> > have
> > >> to
> > >>>> decide whether to add them or not? If we keep a blanket criteria of
> > >>>> accepting all PRs, then we may end up in a situation where the llink
> > >>>> redirects to a phishing page or nefarious website. Hence, we might
> > have
> > >> to
> > >>>> at least perform some basic due diligence which adds overhead to the
> > >>>> resources of the community.
> > >>>>
> > >>>> --
> > >>>> Divij Vaidya
> > >>>>
> > >>>>
> > >>>>
> > >>>> On Wed, Jan 10, 2024 at 5:00 PM fpapon <fpa...@apache.org> wrote:
> > >>>>
> > >>>>> Hi,
> > >>>>>
> > >>>>> After starting a first thread on this topic (
> > >>>>> https://lists.apache.org/thread/kkox33rhtjcdr5zztq3lzj7c5s7k9wsr),
> I
> > >>>>> would like to propose a PR:
> > >>>>>
> > >>>>> https://github.com/apache/kafka-site/pull/577
> > >>>>>
> > >>>>> The purpose of this proposal is to help users to find support for
> > sla,
> > >>>>> training, consulting...whatever that is not provide by the
> community
> > >> as,
> > >>>>> like we can already see in many ASF projects, no commercial support
> > is
> > >>>>> provided by the foundation. I think it could help with the adoption
> > and
> > >>>> the
> > >>>>> growth of the project because the users
> > >>>>> need commercial support for production issues.
> > >>>>>
> > >>>>> If the community is agree about this idea and want to move
> forward, I
> > >>>> just
> > >>>>> add one company in the PR but everybody can add some by providing a
> > new
> > >>>> PR
> > >>>>> to complete the list. If people want me to add other you can reply
> to
> > >>>> this
> > >>>>> thread because it will be better to have several company at the
> first
> > >>>>> publication of the page.
> > >>>>>
> > >>>>> Just provide the company-name and a short description of the
> service
> > >>>> offer
> > >>>>> around Apache Kafka. The information must be factual and
> > informational
> > >> in
> > >>>>> nature and not be a marketing statement.
> > >>>>>
> > >>>>> regards,
> > >>>>>
> > >>>>> François
> > >>>>>
> > >>>>>
> > >>>>>
> > >> --
> > >> --
> > >> François
> > >>
> > >>
> > --
> > --
> > François
> >
> >
>

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