+1

On Tue, Feb 18, 2025 at 11:06 AM Alex Porcelli <porce...@apache.org> wrote:

> There has been a growing number of community members [1][2][3][4]
> either explicitly seeking commercial support or misinterpreting
> community-driven efforts as commercial offerings. This confusion
> creates inefficiencies for both users and contributors, leading to
> repeated clarifications and misaligned expectations.
>
> To address this, I'm proposing to add a dedicated section on the KIE
> website, similar to Apache Camel’s approach [5][6], clearly outlining
> how to engage with the community for support.
>
> By doing this, we can better serve both open-source users and
> businesses that rely on KIE technologies while reducing unnecessary
> friction in support channels. I’d appreciate feedback on this proposal
> and thoughts on how we can move forward with implementation.
>
> Best,
> Alex
>
> [1] -
> https://kie.zulipchat.com/#narrow/channel/232677-drools/topic/Difference.20between.20drools.20version.208.20and.209.20and.2010/near/500383222
> [2] -
> https://kie.zulipchat.com/#narrow/channel/232678-jbpm/topic/jbpm.20latest.20version.20can.20not.20support.20Spring6.20and.20Springboot3/near/499388709
> [3] -
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/Unable.20to.20use.20abstract.20types.28serializable.29.20in.20Kogito.2010.2E0.2E0/near/497809100
> [4] -
> https://kie.zulipchat.com/#narrow/channel/232676-kogito/topic/commercial.20support/near/497416600
> [5] - https://camel.apache.org/community/support/
> [6] - https://camel.apache.org/manual/commercial-camel-offerings.html
>
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