>- see footer for list info -< I think most of what he says is actually quite common-sense, such as the article I linked to where he basically says what everyone else said here, that a dropdown list of 100,000 names isn't a good idea! Unfortunately he's prone to using statistics to come up with some crazy numbers to justify his job, like this classic.
The total annual cost of intranet use can be estimated by multiplying by the number of employees. For companies with 10,000 intranet users, the annual costs are as follows: * Good usability (among the best 25%): $15.6 million * Average usability: $20.7 million * Bad usability (among the worst 25%): $30.4 million IMPACT ON WORLD ECONOMY If we improved all the intranets in the world to the usability level achieved by the best 25% in our study, the world economy would save $311,294,070,513 per year for the sixteen test tasks alone. Adding the likely savings from company-specific tasks leads us to an estimated $600 billion in total annual productivity improvements. This level of intranet productivity is a modest goal; we could realistically achieve it with an investment of about $31 billion per year in intranet usability. Assuming further usability improvements - up to the very best level we found for each study task - could save the world economy $1.3 trillion per year when we include estimated improvements in company-specific tasks. It is hard to say how much further usability could be improved beyond what we observed in the study, but even better designs are likely possible. In our view, it's conservative to conclude that the world economy could gain an estimated $2 trillion per year in productivity improvements if all intranets had optimal usability. This is about the GNP of Germany. Of course, these improvements would come at a cost, and the return on investment does decline somewhat due to diminishing returns when we set the ambitious goal of giving everybody optimal usability. We estimate the world-wide cost of the needed usability projects to be $181 billion per year, or about the GNP of Austria. Duncan Cumming New Media Developer Customer Relations Management / Education Fife Council 700 4105 / 01592 414105 >>> [EMAIL PROTECTED] 03/07/2007 12:05:01 >>> >- see footer for list info -< Oh dear.... Jacob Neilsen - he of the unusable usability site.... I really wish people would stop listening to the junk that he's been spouting over the years - life has moved on a lot since he made any kind of sense. On 03/07/07, Duncan Cumming <[EMAIL PROTECTED]> wrote: > > >- see footer for list info -< > If you want some justification on the usability side, read Jakob > Nielsen. Firstly this one from earlier this year where he says "users > suffered a lot of needless interaction overhead when trying to select "Hong > Kong" from immense drop-downs containing hundreds of countries and > territories" - and that's for a list of just hundreds not even thousands. > http://www.useit.com/alertbox/annoyances.html > > And way back in 2000, "Drop-Down Menus: Use Sparingly": > http://www.useit.com/alertbox/20001112.html > _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- cfdeveloper Hosting provided by www.cfmxhosting.co.uk -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help -< ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and should not be disclosed to any other party. If you have received this email in error please notify your system manager and the sender of this message. This email message has been swept for the presence of computer viruses but no guarantee is given that this e-mail message and any attachments are free from viruses. Fife Council reserves the right to monitor the content of all incoming and outgoing email. Fife Council Tel: 08451 55 00 00 ************************************************ _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- cfdeveloper Hosting provided by www.cfmxhosting.co.uk -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help -<
