Nothing wrong with the X-serve per se.  It has more to do with the lack of 
support provided by Apple.  We deployed an X-serve to run our DNS, and mail 
server.  The machine began to crash on a regular basis and Apple suggested 
various software updates which we duly carried out.  After 4 weeks of 
continuous crashing we managed to get an engineer out to replace the logic 
board and processor.  (This was after 2 emails to the head of customer 
service in the US!).  Apple still refused to accept that there was a 
hardware fault on this machine which was a co-located server.

To cut a long story short the engineer bent the pins on the new processor 
and then on our old processor as well!!  This rendered the whole X-serve 
useless.  Plus 12 hours of server downtime, 4 days of travelling to and 
from the colocation site.  So, the Xserve is probably an OK machine but 
don't expect the support to match the price.

We could have had 4 Cobalts for the price of the Xserve and had some decent 
support.

Dave


At 13:05 10/8/2002 +0100, you wrote:
> >
> > All seems to have been resolved now though.  Note: DO NOT BUY AN Apple
>X-Serve.
> >
>
>Heh heh... Sounds like you're having fun!
>
>So how come X-Serve's are so bad??
>
>
>Stephen
>
>
>
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http://www.phipps-cf.co.uk
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