Trac and Wiki are being setup as we speak. I do agree though, that for support, we need some type of forums. Either punbb (http://www.punbb.org), or Vanilla (http://www.getvanilla.com) are great forums, lightweight, and have most features we want, yet secure and not bloated like PHPBB.
Though the mailing list is manageable now, for support issues, I would say forums would be better. Development talk however, is probably better coordinated on the mailing lists. Just my humble opinion :-) -- Praneet Kandula On 10/13/05, Vidyut Luther <[EMAIL PROTECTED]> wrote: > For the forums, it really doesn't matter what we use I guess. But we > would need to split between developers and users. Hopefully the > developers will continue to monitor the users list. But, I think trac > and subversion might be a better choice. Granted, with SF you get a lot > of visibility and your files aren't consuming your own bandwidth, it's > still something to consider. > > Even without SVN integration, trac or just mediawiki would work great, > so we can build our own FAQ's etc on the fly. This preempts the need to > have someone be responsible for web content all the time. Moderators are > needed for a forum or wiki no matter what, but it can be a shared > responsiblity. > > Using Yahoo Lists, or Google groups might be another idea, as the > maintenance is done by people who's job it is to ensure these > activities. Mailing lists can and will be targetted by spam, so will > forums. Why deal with all of that, when someone else will do it for you > ? This allows us to work on roundcube, and not focus our energies on > customizing other software etc. > > Geoffrey McCaleb wrote: > > >Ok guys, don't kill me. > > > >I know this topic has been beaten to death, even today, but I think we all > >need to appreciate that the slashdot affect has changed things a bit. > > > >I know the developers are not in favor of it, but there are two things to > >consider: > > > >1. There are no searchable archives. As I said last week, we will eventually > >get 20 users asking the same questions with no chance for shared knowledge. > >As much as you may like mailing lists....this will annoy you. > >2. Slashdot, in my opinion, has effectively put us on the map. While a lot > >of that is good, another angle is not so good. > > > >Ergo, the volume of mails on this list may in fact, increase...dramatically. > >For the community, that's great. But, I don't know about you guys, a mailing > >list is great if I'm getting 10-15 mails a day thats fairly topical and of > >interest. > > > >How many mails a day are we getting now? 20? 30? How about when a trade mag > >like The Register writes a story? Or Wired? Or Jeffrey Veen? Once we get on > >the blog rolls, the community will grow quite rapidly. > > > >I know that we as a group, discussed this last week. But I would urge > >everyone to consider what an increase in exposure will do. We really need > >forums, I'm sorry but wiki's are great for documentation, but crap for > >general support. Users, like asking questions. I know I do. > > > >I think we need forums, but on the developers terms. ie something in an > >environment the team supports/controls. Something that is secure, and > >something that is easy to maintain. Someone made some alternate suggestions > >to phpbb that deserves a look. One of them was called vanilla > >(http://getvanilla.com) which looks promissing. > > > >Any thoughts? > > > >Geoffrey > > > > > > > > > > > > > > > > > > > > > > > > >
