On Thu, Sep 29, 2016 at 7:01 AM, Stefan Matheis <ste...@mathe.is> wrote:
> first idea about it: we could bring a script or something that collects once > a week information about all new issues and sends it to the dev-list? so get > a quick overview about what happend last week w/o too much trouble? > +1 to this idea - awareness of the problem is the first step to being able to change it. And I agree it is a problem. It's enough of a problem that at Lucidworks we have added it to our priority list for the next year. Consequently, I've spent quite a bit of time looking at old issues in the past couple of months. To me, the most urgent aspect of the problem is that Bugs are not getting verified and fixed as soon as possible, and non-committers (particularly) who take the time to create a patch for an improvement are not seeing their efforts acknowledged, let alone reviewed or committed. I think this causes more bad impressions than someone's good idea for a new feature that doesn't get implemented. (BTW, Bugs alone make up 44% of all issues older than 6 months; Improvements are another 38% of old issues.) I fear a 7-day respond-or-close policy would frustrate people more. Users would see their issues now closed instead of just ignored, and if it gets a +1 from someone to stay open, it can still sit for the next 5 years the same way as today. We need to take that idea a step further. What would I suggest instead? Not sure. One very small suggestion is to add to Stefan's idea and send out a weekly mail about age of issues - # of issues over 6 months, % increase/decrease, # of bugs with no action in X days, # of improvements with patches that have no action in X days. Another idea is to have some kind of "parked" state in JIRA - like, not Closed but not Open either. I'm not convinced that won't add to the noise, but it might at least give us a better sense for ideas we just haven't gotten to and issues we haven't really looked at yet. Thanks for bringing this up, Jan. It's a necessary conversation to have. --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@lucene.apache.org For additional commands, e-mail: dev-h...@lucene.apache.org
