Shawn Heisey created SOLR-9587:
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Summary: Script for creating a redacted tech support package
Key: SOLR-9587
URL: https://issues.apache.org/jira/browse/SOLR-9587
Project: Solr
Issue Type: New Feature
Security Level: Public (Default Security Level. Issues are Public)
Components: scripts and tools
Reporter: Shawn Heisey
Priority: Minor
When users need help with Solr from the project, relevant config and log
information from their install is usually the best way that we can help them.
If we had an easy way to gather all useful information into a single compressed
file that a user could place onto a file sharing site, we'd be in awesome shape.
If the script was smart enough to try and keep the final size of the package
under 1MB, which might be challenging until we have a better handle on logfile
rotation, most users would be able to share the package using Apache's own
pastebin, which can be found here: http://apaste.info
If we pass control to the SolrCLI Java class as part of the script
functionality, we can also automatically redact any *config* information that
we *know* to be sensitive, like passwords. Automatic redaction of logfiles
might be nearly impossible, but we should be making efforts in our standard
INFO-level logging to never log anything most users would consider to be
sensitive. If the user bumps to DEBUG or TRACE, all bets are off.
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