What is the difference between resolving an issue vs closing the issue? Do
we need that extra step of closing an issue?

On Fri, Feb 19, 2021 at 2:05 AM Alexandre Rafalovitch <[email protected]>
wrote:

> You may enjoy using JiraSearch for this kinds of things, it has a very
> nice "Updated Ago >x", and "Last comment user" facet and 'shift-click'
> multi-select on status:
> http://jirasearch.mikemccandless.com/
>
> For the bulk changes, from the screen you are at, you click on Tools
> near top-right area of the screen and select "screen" or "1000" and
> that's the beginning of the process. Makes sure to unselect "notify
> everybody" box on the last (2nd last?) screen or a lot of people will
> be upset.
>
> But also, we had less than fantastic history with bulk closing (had to
> reopen/revert). So, it may be better to focus on a very small, clearly
> "done" subset and/or leave quick notes "can this be closed" with a
> follow-up to close.
>
> Regards,
>    Alex.
>
> On Thu, 18 Feb 2021 at 14:43, Eric Pugh <[email protected]>
> wrote:
> >
> > I’m still learning my way around JIRA, and I was looking for a Solr JIRA
> that I swear I had seen open recently.   In trying to query for open/active
> JIRAs, I crafted this query, which returned a lot of tickets that I *think*
> should be CLOSED at this point:
> >
> >
> https://issues.apache.org/jira/browse/SOLR-13394?jql=project%20%3D%20SOLR%20AND%20status%20in%20(Open%2C%20Reopened%2C%20Resolved%2C%20%22Patch%20Available%22)%20AND%20resolution%20%3D%20Fixed%20AND%20fixVersion%20in%20releasedVersions()
> >
> > There are 1102 tickets that appear to be old dealt with tickets and
> should be CLOSED.
> >
> > I wanted to point that out, and see if someone could move them to
> CLOSED, or point me to how to do the Bulk Close that I’ve seen happen
> periodically over the years.
> >
> > Eric
> >
> > _______________________
> > Eric Pugh | Founder & CEO | OpenSource Connections, LLC | 434.466.1467 |
> http://www.opensourceconnections.com | My Free/Busy
> > Co-Author: Apache Solr Enterprise Search Server, 3rd Ed
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