+1 On Mon, Sep 20, 2021 at 10:47 AM Ishan Chattopadhyaya < [email protected]> wrote:
> +1 > > On Mon, 20 Sep, 2021, 12:33 pm Adrien Grand, <[email protected]> wrote: > >> Hello, >> >> Jira gives the following note when opening an issue: >> >> ``` >> This project has a user mailing list and an IRC channel for support. >> Please ensure that you have discussed your problem using one of those >> resources BEFORE creating this ticket. >> ``` >> >> This can be quite intimidating for someone who has never worked with us >> before, and we don't apply this logic for ourselves, for instance I feel >> free to open JIRAs without discussing them first on IRC or [email protected]. >> Given that we are not seeing much irrelevant traffic on JIRA, I'd like to >> soften the message to something like below: >> >> ``` >> If you are looking for support, or if you are not sure whether the >> behavior that you are observing is expected or not, please discuss your >> problem on the user mailing-list instead before creating a ticket. >> ``` >> >> What do you think? >> >> -- >> Adrien >> >
