Benjamin Horst wrote:

As for marketshare, some recent surveys have estimated OpenOffice at 10% - 15%. Are we running neck-and-neck with MS Office 2003? It would be a fine thing!

Here is the link: http://news.softpedia.com/news/Open-source-versus-Microsoft-in-office- arena-2554.shtml

And to from my own site: http://www.solidoffice.com/archives/59 as well as today's update: http://www.solidoffice.com/archives/86

Ben

The critical statistic I think is that we probably still lag MSO '97 in terms of market share. The MSO XP/2003 market is a moot point because the customer has already made the investment either in cash or the effort involved to pirate it. While this customer base can be targeted for upgrade with the release of MSO 12 right now our best target market is '97 users. If we could move that market share to upgrade to 2.0 we would be well on our way to achieving the SMP goals.

It is obvious that the cost of upgrade is a significant barrier to those users for MS marketing. Since cost is not a barrier for the upgrade to OOo then the barrier is more about resistance to change. I don't think that there is significant advantage to '97 users to upgrade to the 1.1.x series, however that could not be said to be true for 2.0 where the benefits of upgrade are significant.

We need to create a campaign that focuses on the benefits of upgrade from '97 to 2.0.

The "Free Office Suite" campaign is a broad marketing thrust and is aimed at brand recognition as much as anything rather than targeting.

Therefore it seems we have a number of target markets.

New Users of Office technology, which the INGOTs programme is the best tool to my way of thinking because it targets pre lock-in Users and lowers the entry level considerably.

Users of old technology who have not been able to justify the cost of upgrade or migration. This to me is an area we don't address at all well right now in terms of marketing.

One of the barriers that I see here is the lack of interoperabilty with common accountancy packages such as Quickbooks and MYOB. It is something that needs addressing in the near future. Perhaps part of our marketing needs to be addressed at the producers of these applications.

Cheers
Yo

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