All, Isn't COSMI the same company that has been selling the rebranded OOo at different outlets (I seem to recall Best Buy being one of them as well), but when people try to get support COSMI just refers them to the OOo users mailing list? IIRC, there have been several instances on that list where people bought the OOo product and had a product and COSMI failed to support it.
Seems like the conclusion over there was that there was nothing to do to stop COSMI from reselling OOo, but the users list would "refuse"(kind of a gentleman's agreement not to help by those who are most knowledgeable of OOo) to answer questions from anyone getting OOo via that route, referring them back to COSMI. Jeff Causey On Tuesday May 09 2006 07:05, Steven Shelton wrote: > Alex Fisher wrote: > > Office Depot doesn't appear to be listed. I have a suspicion it is an > > actual chain of office supply stores. > > Oh, yeah. OfficeDepot is a huge chain in the U.S. I thought they > probably were elsewhere in the world, too, but apparently not. :-) > > > OTOH, Cosmi is listed. Checking their site, they are selling re-branded > > OO.o in various incarnations. None of their products are actually branded > > as OO.o. The only result I could get from searching their site for > > "openoffice" was an entry in their FAQ. > > > > so that leaves the question - de-list them, or modify the entry to > > indicate that they are selling a re-branded version? (It would appear > > that they are selling the latest version from their on-line store). > > > > As for the original person's problem I suspect that the shop they went to > > was selling very old stock. They should take it back and request a > > refund, since that version of OO.o produced very poor HTML (and that's > > being polite), hence is not suitable for the stated purpose (building > > websites). > > If we have them listed, maybe it would be appropriate to contact them, > tell them what happened, and see if they would be willing to do > something to make things right with the customer. If they refuse or > simply don't respond, delisting might be appropriate. If a company is > using underhanded tactics, they shouldn't be promoted by the OOo > project. It taints everyone. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
