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Hei,

This is a crossposting.

I'm crossposting this to the marketing list, because it concerns
marketing more now.

>>         Great Software
>
> I mentionned that before and I still have an issue with it. We can't
> tell people what they should think is great. We have to convince them
> it is and tell them why it is.

Really good point! Didn't think about this at all. But yes, Sebastien is
totally right and his argument just fits the alternative marketing
approach i proposed to the marketing list recently.

OpenOffice.org marketing shouldn't go meaningless bubbly thin air
slogans like everyone else does. And true, "It's great." is one of them.

BTW: "Great software" is a waste of a word space. Everyone knows already
that it's software. No need to mention that. Better use a noun that
incorporates another value we want to promote...i.e. "experience" is better.

> If you reply "Well because it's Open, it's easy to use and it's free"
> you've got valid argument and most importantly "facts".

Actually, "open" is a thin air buzz word as well. Can anyone tell me
right away why open is so good? Ok, yes, you can. But does someone have
a notion of that who is not already attracted to open software? And by
good i don't mean in a not a bad thing way, but in an actually really
adding value way? I think most of the people who never really got
involved with the open source spirit - and those are the ones we want to
address - "open" means basically nothing else than just something they
read in the net about here and there and got the notion that some
IT-people consider it a good thing. Openness is not the benefit, it is
the cause for some of them.

And it would be a wasted wordspace as well...the product is called
"OpenOffice.org" already, remember? ;-)

So we should break that down to something that actually makes "open" a
good thing. I like the "legal" claim a lot, because it contains more
than just the alternative to buying a MS product. It also contains the
freedom to do whatever you like (well, almost) with the piece of code
you get. Maybe there would be another term that embodies that even more,
something like "empowering" (which is still to vague) or maybe something
like "It's yours.". Or maybe "liberating" would be a nice adjective, for
it not only covers the benefit of opensource, but also the matters of
compatibility with different formats and platforms - and in a sense even
standards compliance and multilanguage capability.

Another approach could be to come up with something that makes people
think about it. Something that is not already a washed out marketing
buzz word. This might be ridiculous, but just to give you an
example..."It's blue." The mouseover text on the left could explain that
it's blue in the sense of the open sky and go on about the advantages of
openness.

Also, the "easy to use" is one of the worst marketing claims ever, if
you think about it. Nothing is in itself "easy to use". If you come from
Microsoft products, you will not find OOo easy to use. You will be
confused by the simple matter that the icons look different already.
This is Sebastiens point again...we tell the user that it's simple, he
downloads the software, he doesn't find it all that simple straight
away. So either we lied or he can consider himself just being too
stupid. Both not very nice prospects.
Replacements for that claim could be "empowering" or - what i'd like
even more - "rewarding". Because in fact it is rewarding once you made
the effort to learn it. But you have to make that effort first and we
shouldn't deny it. After all the why page is all about why someone
should make the effort to change to OpenOffice. We are offering people
an answer to the question "Ok, so why should i make the effort?" and
then we tell them that it isn't an effort? Doesn't really work for me.

I really think OpenOffice.org can live without the same marketing crap
that everyone else does. Let's not just repeat the crap, let's be both
creative and user oriented...not only on the development side.

Sorry, getting a little polemic here, again. ;-)

Anyway, my proposal:
- - welcoming
- - liberating
- - rewarding

> I was going to point that out too. In this particular page we want to
> target markets. I don't know how those icons I made before would fit
> in there. We should probably work on other ones.

Can you send me a link to them? Think i missed it, i only recognised
placeholders in the page sketches of the issues.

André.

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