Hello,
while many of us are digesting the turkey, I was caught by John Mc
Creesh's blog post "the importance of friends":
http://www.mealldubh.org/index.php/2008/12/21/the-importance-of-friends/
Basically this is some results of a marketing survey about
OpenOffice.org Friends (and that could mean a lot for any plans on
social networks) seem to be our first advocates. Friends tell their
friends about OOo, install it on their friends' computers, etc.
But the interesting and much overlooked trend in that survey, I think,
is that to the question on where does anyone look for help on OOo, it's
not just the friend who provides the answer, but our good old OOo help
section, the one that is embedded with the suite. It's been around for
many years, but since this seems to be an important part of the user's
experience, I would have like to hear some thoughts on improvements,
ideas, and how we can better position that "feature" in our product 'mix'.
Best,
Charles-H. Schulz.
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