I would think that using jira's voting mechanism (particularly in the
unscheduled bucket, as you mention) would be a great idea. It's easy to
get a report of the most popular issues, and that can be used to help
set the priority of the issue, as the Priority field can be a bit
subjective.
My only concern would be searchability. I don't know if you've ever used
jira's search function to try finding something you really need to
find...but it's a bit lacking. So, we'd probably still see a fair bit of
duplication, though we might be able to help shepherd this process a bit.
Brett Porter wrote:
Hi,
Just following a thread on the users list about whether we use votes for
determining priorities. I've never used it as they were generally low,
though that's possibly a chicken and egg problem.
I've also never really focused on it because basically we schedule
everything and do it in an appropriate release. Votes for scheduled
issues are unlikely to change whether it gets done - though now we are
starting to see a lot more issues unscheduled, so it may be a better way
of gauging priorities.
We would need to promote their use more, and that in turn could
encourage less duplicates as filing a duplicate instead of voting
dilutes its priority.
Thoughts?
Cheers,
Brett
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